Founding GM — Tampa Wellness Boutique

The NOW Tampa North Hyde Park; Tampa (FL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Diversity celebrated

Positive, empathetic team and company

Team member discounts

Aesthetically inspiring work环境

Job summary

The NOW Tampa North Hyde Park is opening a boutique in Tampa, FL and seeks a Founding General Manager to lead the opening and initial growth. You will build and mentor a team, oversee operations, and drive guest-centric service while maintaining profitable practice and brand standards.

The role focuses on leadership, motivation, organization, and urgency to deliver exceptional experiences and sustained business success in a fast-paced wellness setting.

Qualifications

• 2+ years of industry or likeminded business experience in a fast-paced, high-volume setting.
• Membership program and/or wellness industry experience preferred.
• Proven track record in sales and building a recurring guest base with a sense of community.
• Business acumen: ability to understand profit and loss statements, budgets, forecasts, and labor planning.
• Excellent communication, listening, and computer skills.
• Must be a team leader and enjoy mentoring people.

Responsibilities

• Recruitment, hiring, and continuous development of the team (front desk and Massage Therapists); mentoring and coaching to achieve goals.
• Performance management and maintaining positive relationships within the team.
• Drive next-level guest experience, address online reviews and community engagement; resolve guest issues and maintain brand standards.
• Build and maintain team schedules to maximize productivity and manage payroll and scheduling demands.
• Perform accounting duties: record daily cash flow, manage payroll, and oversee inventory; monitor budgets and drive sales.
• Uphold high standards of cleanliness, safety, and compliance (including massage therapy laws).
• Plan and oversee promotions and collaborations with local businesses to enhance brand presence.

Skills

Team leadership

Sales & guest relations

Budgeting & financial acumen

Communication skills

Mentoring

Operations management

Job description

The NOW Tampa North Hyde Park is opening a boutique in Tampa, FL and seeks a Founding General Manager to lead the opening and initial growth. You will build and mentor a team, oversee operations, and drive guest-centric service while maintaining profitable practice and brand standards.

The role focuses on leadership, motivation, organization, and urgency to deliver exceptional experiences and sustained business success in a fast-paced wellness setting.