Founding Enterprise Implementation Leader

Collate; San Francisco (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

A pioneering AI solutions company is seeking a Founding Enterprise Implementation leader to own customer onboarding and support. The role includes leading full-cycle implementations and collaborating with cross-functional teams. Ideal candidates should have over 4 years of client-facing experience, particularly in life sciences, and demonstrate strong project management and communication skills. This position is entirely on-site in San Francisco and offers a chance to make impactful contributions early in the company's growth.

Qualifications

• 4+ years of experience in implementation within life sciences or biotech.
• Ability to manage complex, multi-stakeholder projects.
• Strong attention to detail in requirements gathering and execution.
• Excellent verbal and written communication skills.

Responsibilities

• Lead full-cycle implementations from kickoff to go-live.
• Manage client relationships and complex scientific workflows.
• Collaborate with Product, Engineering, and Ops teams.
• Develop and maintain detailed project plans and schedules.
• Capture customer insights for product enhancements.

Skills

Client-facing implementation experience

Project Management

Detail-oriented

Communication skills

Job description

A pioneering AI solutions company is seeking a Founding Enterprise Implementation leader to own customer onboarding and support. The role includes leading full-cycle implementations and collaborating with cross-functional teams. Ideal candidates should have over 4 years of client-facing experience, particularly in life sciences, and demonstrate strong project management and communication skills. This position is entirely on-site in San Francisco and offers a chance to make impactful contributions early in the company's growth.