Founding Enterprise CS Leader — AI Adoption & Growth

Gumloop; San Francisco (CA); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Highly competitive salary and equity

Generous paid time off

$350/month wellness benefit

15 days temporary remote work flexibility

401k match up to 6%

Job summary

Gumloop is looking for a Founding Customer Success Manager in San Francisco to drive enterprise customer relationships and build the Success function from the ground up. This role requires 6+ years in relevant fields and experience with C-level executives.

You will be responsible for onboarding, adoption, and nurturing enterprise accounts, ensuring they derive maximum value from Gumloop.

The position offers competitive compensation, generous time off, and wellness benefits.

Qualifications

• 6+ years of experience in Customer Success or related fields.
• Experience with C-level executives in large enterprises.
• Ability to manage accounts from onboarding to renewal.

Responsibilities

• Own a portfolio of enterprise accounts end-to-end.
• Develop Success plans to grow usage and adoption.
• Lead customer engagements and connect product usage to outcomes.

Skills

Customer Success

Account Management

Solutions Engineering

Technical Curiosity

Job description

Gumloop is looking for a Founding Customer Success Manager in San Francisco to drive enterprise customer relationships and build the Success function from the ground up. This role requires 6+ years in relevant fields and experience with C-level executives.

You will be responsible for onboarding, adoption, and nurturing enterprise accounts, ensuring they derive maximum value from Gumloop.

The position offers competitive compensation, generous time off, and wellness benefits.