Founding Enterprise AE — Call Center Growth Champion

Phonely; San Francisco (CA); On-site; USD 150,000 - 230,000; Full time

Job summary

Phonely is hiring a Founding Account Executive in San Francisco to drive revenue end-to-end for our voice AI platform, targeting call-center heavy operators. You will cultivate relationships with decision-makers at enterprises and lead the sales cycle from first meeting to close.

You don't need to have sold this exact product before, but you must know how call centers buy, build champions across Ops, Rev, CX, and tech, and drive structured deals with clear ROI and procurement criteria.

Qualifications

• Five or more years of closing experience (mid-market and/or enterprise).
• Book of business with call center operators and executives.
• Experience selling into insurance, home services, pay per call, BPOs, lead gen, or other high-volume phone-driven businesses.
• Strong discovery and executive communication; you can speak outcomes, not features.
• Comfortable with technical topics (integrations, CRMs, call routing, data flows) without needing to be an engineer.
• High ownership, strong follow-up, and consistent deal control.

Responsibilities

• Own a quota and full-cycle deals from first meeting through close.
• Source pipeline through your network plus targeted outbound, with a focus on call center heavy operators.
• Lead discovery around call flows, booking rules, transfers, QA, compliance constraints, and success metrics.
• Build champions and multi-thread across Ops, Rev, CX, and technical stakeholders.
• Drive a structured deal process: mutual action plans, evaluation criteria, ROI, security, and procurement.
• Partner with Solutions and Customer Success to scope pilots and align on success criteria before signature.
• Maintain accurate pipeline hygiene and forecasting.
• Capture product feedback and market intel and loop it back to leadership.

Skills

Closing deals

Enterprise sales

Executive communication

Discovery

Pipeline management

Ownership

Follow-up

Deal control

Tools

Twilio

Ringba

Five9

Genesys

NICE

Talkdesk

Dialpad

Aircall

Salesforce

HubSpot

Job description

Phonely is hiring a Founding Account Executive in San Francisco to drive revenue end-to-end for our voice AI platform, targeting call-center heavy operators. You will cultivate relationships with decision-makers at enterprises and lead the sales cycle from first meeting to close.

You don't need to have sold this exact product before, but you must know how call centers buy, build champions across Ops, Rev, CX, and tech, and drive structured deals with clear ROI and procurement criteria.