Founding Enterprise Account Manager

Riderflex; San Francisco (CA); On-site; USD 180,000 - 220,000; Full time

Benefits offered by this job

Relocation support

Job summary

Riderflex is seeking a strategic Enterprise Account Manager to own a portfolio of high-value clients in the SF Bay Area. You will manage post-launch relationships, drive usage expansion, and own renewals end-to-end in a data-driven, product-led growth environment.

You will work closely with Product and Engineering to turn usage insights into a business case for expansion, and you will operate in a founder-like role building out the enterprise motion from the ground up.

Qualifications

• 5+ years in account management or customer success with post-sales ownership of renewals/expansions
• Enterprise book of business >$1M experience
• Proven track record with specific accounts and outcomes
• Comfort reading adoption dashboards and building commercial cases
• Ability to hold executive and commercial conversations in the same meeting
• IC builder mindset; not a people manager role

Responsibilities

• Own post-launch relationships with enterprise buyers from first production call through renewal
• Grow consumption across the book from pilot to production and from one use case to many
• Own renewal end-to-end: forecast, negotiate, close, upsell within it
• Translate usage data into a compelling business case for expansion
• Collaborate with Product/Engineering to address blockers tied to revenue

Skills

Account management

Customer success

Renewals & expansion

Data-driven decisions

Cross-functional collaboration

Tools

Salesforce

Job description

Riderflex is seeking a strategic Enterprise Account Manager to own a portfolio of high-value clients in the SF Bay Area. You will manage post-launch relationships, drive usage expansion, and own renewals end-to-end in a data-driven, product-led growth environment.

You will work closely with Product and Engineering to turn usage insights into a business case for expansion, and you will operate in a founder-like role building out the enterprise motion from the ground up.