Founding AI Engineer, Delivery & Agents

Workstream; Lehi (AR); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary & equity

Health coverage

401K plan

Flexible PTO

Job summary

Workstream is building AI-native services and is hiring the first engineering delivery lead. You will embed with design customers, map real workflows, and build production agents, integrations, and evaluation tooling that turn bespoke work into reusable services.

You will own the components—what works, how it fails, and how fast bespoke work becomes reusable—while collaborating with a Head of Delivery and AI-Native Services. This is a full-time, hybrid role.

Qualifications

• Built and operated at least one AI agent/workflow in production.
• Strong engineering judgment across models, orchestration, APIs, data & integrations.
• Experience working with customers or end users and clear communication with non-technical people.
• Ability to map messy workflows to deterministic steps and testing plans.

Responsibilities

• Build and operate production agents and agentic workflows: orchestration, tool use, data connections, deterministic logic, state, and permissions.
• Work forward-deployed with design customers—sit in their workflow, map the messy reality, and build against live data.
• Build the evaluation harness: eval datasets from real customer work, pre-launch thresholds, regression suites, and post-launch monitoring.
• Build the human-review layer: exception queues, review tooling, escalation paths, and the tracing that makes every agent decision auditable.
• Run shadow-mode parallel runs against the customer's existing process or provider and drive discrepancies to zero before go-live.
• Turn customer-specific work into reusable agents, integrations, and playbooks—productization is the default, customization the exception.
• Handle production incidents end to end, and feed every failure back into evals and controls so it cannot recur.
• Help set the technical bar as the team grows.

Skills

AI/ML systems

Production experience

Customer interaction

System integration

Observability

Tools

APIs

Job description

Workstream is building AI-native services and is hiring the first engineering delivery lead. You will embed with design customers, map real workflows, and build production agents, integrations, and evaluation tooling that turn bespoke work into reusable services.

You will own the components—what works, how it fails, and how fast bespoke work becomes reusable—while collaborating with a Head of Delivery and AI-Native Services. This is a full-time, hybrid role.