Foundation Solutions Sales & Service Tech - Employee-Owned

Groundworks; Cleveland (OH); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Competitive pay + commissions + bonus

Company vehicle and fuel card

Paid training

Tuition reimbursement

Paid time off

Job summary

Groundworks is seeking a Service Technician in North America’s leader in foundation solutions. You will meet homeowners face-to-face, assess their needs, present proven systems, and earn steady pay and commissions while doing work you can stand behind.

The Service Technician is part of the customer journey after installation, focusing on inspecting and servicing existing company-installed foundation repair and water management solutions.

Qualifications

• 1+ year sales experience preferred but not required.
• Construction/Home Improvement experience preferred.
• Proven customer relations experience preferred.
• A valid, non-restrictive Driver’s License is required.

Responsibilities

• Execute appointments scheduled with customers.
• Travel to customers’ home based on assigned appointments.
• Build long-term relationships with customers and professionally represent the company.
• Recommend additional products and services to enhance or improve original installation or to remedy a potential issue.
• Perform annual customer maintenance visits, examining work previously completed.
• Perform reactive service appointments, diagnose, and fix any issues.
• Install additional products purchased by the customer as necessary.
• Adhere to safety regulations and procedures when carrying out responsibilities.
• Examine solutions installed by the company and determine potential warranty or non-warranty work.
• Communicate the status of each job and submit all necessary documentation.

Skills

Sales experience

Customer relations

Construction/Home Improvement

Education

HS diploma or GED or equivalent

Job description

Groundworks is seeking a Service Technician in North America’s leader in foundation solutions. You will meet homeowners face-to-face, assess their needs, present proven systems, and earn steady pay and commissions while doing work you can stand behind.

The Service Technician is part of the customer journey after installation, focusing on inspecting and servicing existing company-installed foundation repair and water management solutions.