Foundation Solutions Service & Sales Technician

Groundworks; Huntsville (AL); On-site; USD 70,000 - 80,000; Full time

Job summary

Groundworks, North America's leader in foundation solutions, seeks a Service Technician who blends hands-on expertise with consultative sales. You’ll meet homeowners, assess needs, present proven systems, and contribute to their home protection while earning competitive pay and commissions.

Travel to appointments, build lasting relationships, recommend additional products, and support inspections and maintenance of existing installations.

Qualifications

• 1 or more years of proven sales experience preferred but not required.
• Construction/Home Improvement experience preferred
• High school diploma or GED or equivalent experience

Responsibilities

• Execute appointments scheduled with customers.
• Travel to customers' home based on assigned appointments.
• Build long-term relationships with customers and professionally represent the company.
• Recommend additional products and services to enhance or improve original installation or to remedy a potential issue.
• Perform annual customer maintenance visits, examining work previously completed.
• Perform reactive service appointments, diagnose, and fix any issues.
• Install additional products purchased by the customer as necessary.
• Adhere to safety regulations and procedures when carrying out responsibilities.
• Examine solutions installed by the company and determine potential warranty or non-warranty work.
• Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required.
• It is an essential function of this job that the employee regularly and reliably reports to work on time each working day.

Skills

Sales experience

Customer relations

Construction/Home Improvement

Education

High school diploma or GED

Job description

Groundworks, North America's leader in foundation solutions, seeks a Service Technician who blends hands-on expertise with consultative sales. You’ll meet homeowners, assess needs, present proven systems, and contribute to their home protection while earning competitive pay and commissions.

Travel to appointments, build lasting relationships, recommend additional products, and support inspections and maintenance of existing installations.