Foundation Solutions Field Advisor — Sales & Service

Groundworks Operations, LLC; Boston (MA); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Paid training

Commission eligibility

Company vehicle provided

Health, dental, vision benefits

401(k) with company match

Paid holidays and PTO

Tuition reimbursement

Job summary

Groundworks Operations, LLC in Massachusetts is seeking a Service Technician who blends hands-on foundation repair expertise with consultative sales. You will meet homeowners face-to-face, assess needs, present proven systems, and earn base pay plus commissions while supporting customers after installation.

You will travel to homes, build lasting relationships, document service activities, and participate in a comprehensive training program.

Qualifications

• 1+ years of proven sales experience preferred but not required.
• Construction/Home Improvement experience preferred.
• Proven customer relations experience preferred.
• High school diploma or GED or equivalent experience.
• A valid, non-restrictive Driver's License is required.

Responsibilities

• Execute appointments scheduled with customers.
• Travel to customers' home based on assigned appointments.
• Build long-term relationships with customers and professionally represent the company.
• Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures.
• Perform annual customer maintenance visits, examining work previously completed.
• Perform reactive service appointments, diagnose, and fix any issues.
• Install additional products purchased by the customer as necessary.
• Adhere to safety regulations and procedures when carrying out responsibilities.
• Examine solutions installed by the company and determine potential warranty or non-warranty work.
• Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required.
• It is an essential function of this job that the employee regularly and reliably reports to work on time each working day.
• Other duties as assigned

Skills

Sales experience

Customer relations

Driver's license

Education

High school diploma or GED

Job description

Groundworks Operations, LLC in Massachusetts is seeking a Service Technician who blends hands-on foundation repair expertise with consultative sales. You will meet homeowners face-to-face, assess needs, present proven systems, and earn base pay plus commissions while supporting customers after installation.

You will travel to homes, build lasting relationships, document service activities, and participate in a comprehensive training program.