Foundation Services Field Technician & Advisor

Groundworks; Pittsburgh (Allegheny County); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Competitive base pay

Commission eligibility

Company vehicle

Formal training program

Leads provided

Tuition assistance

Job summary

Groundworks is seeking a Service Technician in Pennsylvania to meet homeowners face-to-face, assess needs, present proven foundation and water-management systems, and earn base pay plus commissions. The role includes travel, training, and a clear path for growth within a national brand.

As part of the customer journey post-installation, you will service existing systems, discuss additional solutions, and ensure high customer satisfaction.

Qualifications

• 1+ years of proven sales experience preferred but not required.
• Construction/Home Improvement experience preferred.
• Proven customer relations experience preferred.
• High school diploma or GED or equivalent experience.
• A valid, non-restrictive Driver's License is required.

Responsibilities

• Execute appointments scheduled with customers.
• Travel to customers’ home based on assigned appointments.
• Build long-term relationships with customers and professionally represent the company.
• Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures.
• Perform annual customer maintenance visits, examining work previously completed.
• Perform reactive service appointments, diagnose, and fix any issues.
• Install additional products purchased by the customer as necessary.
• Adhere to safety regulations and procedures when carrying out responsibilities.
• Examine solutions installed by the company and determine potential warranty or non-warranty work.
• Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required.
• It is an essential function of this job that the employee regularly and reliably reports to work on time each working day.
• Other duties as assigned

Skills

Sales experience

Construction/Home improvement

Customer relations

Driver's license

Education

High school diploma or GED

Job description

Groundworks is seeking a Service Technician in Pennsylvania to meet homeowners face-to-face, assess needs, present proven foundation and water-management systems, and earn base pay plus commissions. The role includes travel, training, and a clear path for growth within a national brand.

As part of the customer journey post-installation, you will service existing systems, discuss additional solutions, and ensure high customer satisfaction.