Forward Deployment Strategist

Opmed.ai

New York (NY)

On-site

USD 210,000 - 320,000

Full time

7 days ago
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Benefits offered by this job

Equity
Competitive pay
Comprehensive benefits
Founding role

Job summary

Opmed.ai seeks a Forward Deployed Strategist to serve as the senior client leader across a portfolio of health-system accounts. You will own end-to-end relationships, diagnose operational challenges, shape deployed solutions, quantify impact, and drive value beyond initial recommendations through deployment and scale.

You will align with Sales, Product, Engineering, Strategy and Business Development, ensuring that delivery teams address root problems and deliver measurable outcomes.

Qualifications

  • 5+ years at a top-tier strategy consulting firm leading client engagements end to end.
  • Healthcare provider operations experience including perioperative services and capacity management.
  • Proven ability to convert findings into plans that clients adopt and execute.
  • Strong commercial judgment and ability to defend a value case before CFO.
  • Familiarity with technology/AI-enabled products; able to translate between engineers and clinical leadership.

Responsibilities

  • Lead the client relationship as the senior counterpart to each account.
  • Design and lead on-site diagnostics and executive workshops.
  • Map end-to-end workflows and identify root causes for high-value problems.
  • Build business cases and ROI models, track real-world impact post-deployment.
  • Translate diagnostic findings into multi-year transformation roadmaps.
  • Shape product implications for Product, Engineering and Data Science.
  • Identify expansion opportunities and own renewals with Customer Success.

Skills

Client relationship
Executive workshops
Hypothesis-driven problem solving
Financial fluency
AI/tech fluency
Executive presence
Travel 40%

Tools

Epic
Cerner

Job description

Opmed applies mathematical optimization and AI agents to one of healthcare's most persistent challenges: the efficient use of scarce clinical capacity. We partner with leading health systems, including Mayo Clinic and Mass General Brigham, to transform how operating rooms, procedural areas, staffing and scheduling are planned and run.

We are establishing an AI Transformation practice within our Growth organization. Its Forward Deployed Strategists serve as the senior, trusted advisors to the health systems we work with. This role is among the founding hires of that practice.

The role

The Forward Deployed Strategist (FDS) is Opmed's senior client leader for a portfolio of health system accounts. You hold end-to-end accountability for each relationship: diagnosing the client's most pressing operational challenges, shaping the solutions we deploy, quantifying the impact delivered, and identifying where Opmed can create further value.

You operate at the intersection of the client and Opmed's Sales, Product, Engineering, Strategy and Business Development functions. You partner closely with our delivery teams of product and engineering specialists, ensuring that what they build addresses the client's root problems and moves the metrics that matter to its leadership.

The role is neither a sales position nor a technical implementation role.

It most closely resembles leading a consulting engagement, with one essential difference: you remain accountable for the outcome well beyond the final recommendation, through deployment, adoption and scale.

What you'll do
  • Lead the client relationship. Serve as Opmed's single senior counterpart to each account. Build trusted-advisor relationships with C-suite executives, operational leaders and clinicians, and navigate complex, matrixed health system organizations to drive alignment and decisions.
  • Drive structured discovery. Design and lead on-site diagnostics and executive workshops. Map end-to-end workflows, isolate root causes, and frame the highest-value problems to solve.
  • Quantify the value at stake. Build rigorous business cases and ROI models that withstand CFO scrutiny, and track realized impact after deployment.
  • Set the transformation agenda. Translate diagnostic findings into a multi-year transformation roadmap for each account, and align priorities weekly with the delivery teams accountable for execution.
  • Shape the product from the field. Synthesize client insight into clear product and commercial implications for Product, Engineering and Data Science, and articulate the capabilities and limits of our AI to non-technical leadership.
  • Expand the partnership. Identify expansion opportunities across service lines and facilities, engage Sales and delivery early, and own renewal and expansion in partnership with Customer Success.
  • Bring an outside-in perspective. Track market and industry developments across your portfolio and the broader healthcare landscape, and bring commercial opportunities to Opmed's leadership.
What you'll bring
  • 5+ years at a top-tier strategy consulting firm (McKinsey, BCG, Bain or equivalent), including experience at Associate Partner, Engagement Manager or comparable level leading client engagements end to end.
  • Deep familiarity with healthcare provider operations, including perioperative services, capacity management, staffing and clinical workflows.
  • A demonstrated record of leading hypothesis-driven problem solving and executive workshops, and of converting findings into plans that clients adopt and execute.
  • Strong commercial judgment and financial fluency: the ability to build a value case, defend it before a CFO, and tie it to the client's strategic priorities.
  • Fluency with technology and AI-enabled products. Coding is not required, but you engage credibly with engineers and data scientists and translate between them and clinical leadership.
  • Exceptional executive presence, communication and listening skills, with a track record of building enduring relationships in complex organizations.
  • An entrepreneurial, high-ownership mindset suited to a scaling company, and the ability to travel approximately 40% to client sites across the U.S.
Nice to have
  • A consulting tenure concentrated in healthcare operations, provider strategy, or digital and AI transformation.
  • Experience introducing advanced analytics, AI or optimization solutions into health systems.
  • Working knowledge of hospital information systems such as Epic, Cerner, or perioperative and scheduling platforms.
  • Exposure to consultative selling, account growth or commercial strategy in healthcare SaaS.
  • Experience collaborating with global or Israel-based product and engineering teams.
Why Opmed
  • Direct partnership with the senior leadership of some of the world's foremost health systems.
  • The opportunity to define how AI reshapes hospital operations at scale.
  • A founding role in a new practice, with significant latitude to shape its model and your own trajectory.
  • Competitive compensation, meaningful equity and comprehensive benefits.
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