Forward Deployed Engineer: Ship Demos, Close Deals with AI API
Exa
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Benefits offered by this job
Job summary
Exa is looking for a Forward Deployed Engineer in San Francisco to bridge technical and sales teams, focusing on customer success and API integration. This role requires programming experience and a track record of performance in high-pressure environments.
The engineer will engage directly with clients, build effective demos, and identify improvements based on client feedback. Candidates should be dynamic problem solvers, comfortable with direct customer interactions, and ready to thrive in a rapidly-changing role.
Benefits include premium healthcare and wellness stipends, with opportunities for international sponsorship.
Qualifications
- Several years of programming experience. You could build and deploy a production server from scratch.
- Comfort with direct customer interaction, familiar with high-stakes conversations.
- High tolerance for context-switching, ambiguity, and sustained intensity.
Responsibilities
- Take a customer from first cold outbound to production integration.
- Build and ship demos, tutorials, and sample applications.
- Debug and resolve technical issues across the full stack.
- Identify patterns in customer feedback for product improvements.
- Run many sales and technical calls each week.
- Analyze usage data to spot churn risk early.
Skills
Job description
Exa is looking for a Forward Deployed Engineer in San Francisco to bridge technical and sales teams, focusing on customer success and API integration. This role requires programming experience and a track record of performance in high-pressure environments.
The engineer will engage directly with clients, build effective demos, and identify improvements based on client feedback. Candidates should be dynamic problem solvers, comfortable with direct customer interactions, and ready to thrive in a rapidly-changing role.
Benefits include premium healthcare and wellness stipends, with opportunities for international sponsorship.
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