Forward Deployed Engineer: Enterprise AI & Communications

Telnyx; United States; On-site; USD 120,000 - 190,000; Full time

Job summary

Telnyx is seeking a Forward Deployed Engineer to embed with enterprise customers, architect and ship production systems on Telnyx's global network—voice, messaging, AI, and wireless. This role focuses on building real solutions that scale rather than demos.

The ideal candidate has 3+ years building software or providing technical consulting, strong API fluency, and experience with SIP/WebRTC. Willingness to travel 10–30% is required.

Qualifications

• CS degree or equivalent experience.
• 3+ years building software or doing technical consulting.
• Proficiency in multiple languages: Python, Node.js, Go—you're more dangerous in some than others.
• Strong API fluency, event-driven thinking, and cloud-native instincts.
• Exposure to SIP, WebRTC, or real-time voice/messaging systems.
• Ability to translate "it's not working" into root cause.
• Comfortable working on customer sites and in high-stakes technical conversations.

Responsibilities

• Embed with enterprise customers to understand their communications workflows, AI use cases, and integration challenges firsthand.
• Build and deploy custom implementations: AI Voice Assistants, Telnyx APIs (Voice, Messaging, Fax, Wireless), WebRTC
• Lead POCs, pilots, and production launches from whiteboard to go-live
• Own customer outcomes—stay engaged until the solution is live and stable
• Collaborate directly with Product and Engineering to shape the roadmap based on field insights
• Create clear technical documentation, runbooks, and maintainable solutions for handoff
• Troubleshoot and resolve complex integration issues alongside customer teams

Skills

Python

Node.js

Go

API fluency

Cloud-native

SIP

WebRTC

Education

CS degree or equivalent experience

Tools

Docker

Kubernetes

CI/CD

Job description

Telnyx is seeking a Forward Deployed Engineer to embed with enterprise customers, architect and ship production systems on Telnyx's global network—voice, messaging, AI, and wireless. This role focuses on building real solutions that scale rather than demos.

The ideal candidate has 3+ years building software or providing technical consulting, strong API fluency, and experience with SIP/WebRTC. Willingness to travel 10–30% is required.