Forward Deployed Engineer: AI Observability for Enterprises

HoneyHive; New York (NY); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Relocation assistance to NYC or SF

MacBook Pro + peripherals

Health, vision, and dental benefits

Unlimited PTO

Annual AI Stipend

Job summary

HoneyHive is seeking a Forward Deployed Engineer to be the technical bridge between our platform and enterprise AI teams. This post-sales, hands-on role owns the full implementation lifecycle for self-hosted and SaaS deployments, from initial evaluation through production adoption.

You will work hands-on with Kubernetes, Helm, ArgoCD, Terraform, and OpenTelemetry, shaping deployment architectures and driving technical adoption for Fortune 500 customers in private VPCs and air-gapped

Qualifications

• 5+ years of technical experience as software engineer, solutions engineer, or technical product manager.
• Deep infrastructure and cloud networking knowledge.
• Experience with Fortune 500 deployments and security reviews.

Responsibilities

• Own end-to-end customer implementations - lead self-hosted and SaaS deployments, configure Kubernetes-based infrastructure, manage Helm releases and ArgoCD pipelines, and ensure HoneyHive integrates cleanly into existing AI and data infrastructure
• Instrument and debug complex systems - help customers instrument their LLM applications and agents using OpenTelemetry, troubleshoot trace ingestion, configure custom evaluators, and optimize observability pipelines end-to-end
• Drive technical adoption - design and run workshops, code-alongs, and best practices sessions tailored to AI engineering teams; translate platform capabilities into concrete wins for customer use cases
• Act as a technical advisor on AI engineering - guide customers on evaluation strategy, prompt and context engineering, agent orchestration patterns, and production monitoring
• Bridge product and customers - synthesize technical feedback from the field into clear product requirements, collaborate with engineering on deployment architecture, and help build repeatable, scalable implementation playbooks

Skills

Kubernetes deployments

GitOps (ArgoCD)

Terraform AWS

Enterprise deployments

Strong communication

Tools

OpenTelemetry

Terraform

ArgoCD

LangGraph

CrewAI

Job description

HoneyHive is seeking a Forward Deployed Engineer to be the technical bridge between our platform and enterprise AI teams. This post-sales, hands-on role owns the full implementation lifecycle for self-hosted and SaaS deployments, from initial evaluation through production adoption.

You will work hands-on with Kubernetes, Helm, ArgoCD, Terraform, and OpenTelemetry, shaping deployment architectures and driving technical adoption for Fortune 500 customers in private VPCs and air-gapped