Forward-Deployed AI Solutions Engineer

Cisco Systems, Inc.; San Francisco (CA); On-site; USD 155,000 - 223,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with Cisco matching

Paid parental leave

Job summary

Cisco is seeking a Forward Deployed Engineer to bridge software engineering, customer engagement, and product innovation for enterprise AI deployments.

You will collaborate with customers to design scalable AI architectures, guide production deployments, and work with Product and Engineering to incorporate feedback. This role emphasizes solving complex problems and delivering reusable tools and documentation.

Qualifications

• Bachelor's degree in Computer Science or a related technical field, with 3+ years of relevant experience, or equivalent practical experience.
• Software engineering experience building production-grade applications.
• Experience with APIs, distributed systems, cloud platforms, or backend development.
• Experience with AI tools such as Claude Code, Codex, cursor, etc.
• Troubleshooting and problem-solving skills across multiple layers of the technology stack.
• AI, Machine Learning, or developer platforms experience.
• Experience with programming language such as python, Java, etc.

Responsibilities

• Partner with enterprise customers to understand technical requirements and business goals.
• Design scalable AI solution architectures and guide customers through production deployments.
• Build integrations, prototypes, and reusable tools that accelerate customer success.
• Lead technical workshops, architecture discussions, and troubleshoot complex production issues.
• Collaborate with Product and Engineering teams to share customer feedback and influence future product enhancements.
• Create documentation, reusable best practices, and technical assets that benefit future deployments.

Skills

APIs

Distributed systems

Cloud platforms

Backend development

AI tools experience

Python

Java

Troubleshooting

Customer engagement

Education

Bachelor's degree in Computer Science or related field

Tools

Kubernetes

Job description

Cisco is seeking a Forward Deployed Engineer to bridge software engineering, customer engagement, and product innovation for enterprise AI deployments.

You will collaborate with customers to design scalable AI architectures, guide production deployments, and work with Product and Engineering to incorporate feedback. This role emphasizes solving complex problems and delivering reusable tools and documentation.