Client Delivery Lead, Payments & Energy Transformation

OpenKrill

United States

Remote

USD 120,000 - 170,000

Full time

9 days ago

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Job summary

Kraken Tech is seeking a Client Delivery Lead to guide transformation journeys for clients, bridging product, engineering, and client teams. You will own domains, manage senior stakeholders, and translate client needs into actionable delivery plans.

You will champion Kraken’s iterative approach, drive efficient delivery, and support clients through change in a fast-paced energy-tech environment.

Qualifications

  • Client-facing product ownership/management experience.
  • Experience delivering technology products in an agile environment.
  • Strong communication and stakeholder management skills.
  • Ability to navigate and optimize complex delivery pipelines.

Responsibilities

  • Own a domain or product area for your client and act as the primary contact for technology development and issue resolution.
  • Build deep understanding of Kraken and client needs to advise on best solutions.
  • Triage and prioritize incoming requests and relay client needs and timelines to Kraken teams.
  • Collaborate with product managers and developers to translate client needs into clear priorities and features.
  • Challenge clients to think differently about tech development and promote Kraken’s iterative approach.
  • Contribute to a simple, efficient Kraken delivery process and guide stakeholders through change.

Skills

Client delivery
Product ownership
Agile delivery
Communication
Stakeholder management
Problem solving
Delivery pipelines
Adaptable mindset
Resilience
Ambiguity management

Job description

Kraken Tech is seeking a Client Delivery Lead to guide transformation journeys for clients, bridging product, engineering, and client teams. You will own domains, manage senior stakeholders, and translate client needs into actionable delivery plans.

You will champion Kraken’s iterative approach, drive efficient delivery, and support clients through change in a fast-paced energy-tech environment.

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