Forward-Deployed AI Deployment Engineer

Nous Research; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

Nous Research is seeking a Forward Deployed Engineer to deploy Hermes Agent Enterprise within complex customer environments across cloud, on-premises, and hybrid settings. You will partner with enterprise teams to understand workflows, integrate data sources, and deliver production-ready AI solutions that address real business needs.

You will bridge research and production by working across backend, infrastructure, and AI layers to design scalable deployments, debug issues, and craft reusable

Qualifications

• 5+ years of software engineering or solutions engineering experience building and deploying production systems.
• Experience working directly with enterprise customers or cross-functional stakeholders to deliver technical solutions.
• Strong debugging skills across distributed systems, backend services, and cloud infrastructure.
• Comfortable working across backend engineering, infrastructure, APIs, and AI application layers.
• Excellent communication skills with the ability to translate complex technical concepts into practical customer solutions.
• Entrepreneurial mindset with the ability to thrive in fast-moving, ambiguous environments.

Responsibilities

• Deploy Hermes Agent Enterprise across cloud, on-premises, and hybrid customer environments.
• Integrate enterprise APIs, internal data sources, authentication systems, and business applications into agent workflows.
• Partner directly with customers to scope requirements, implement solutions, and iterate based on feedback.
• Debug and resolve production issues across infrastructure, orchestration, integrations, and AI application layers.
• Build reusable deployment patterns, tooling, and best practices that improve implementation speed and reliability.
• Collaborate with engineering and research teams to influence product direction based on customer needs.
• Improve deployment observability, monitoring, and operational tooling to support production AI systems.
• Document deployment architectures, integration guides, and customer implementation patterns.

Skills

Enterprise software

Production systems

Distributed debugging

Cloud infrastructure

Customer communication

Tools

Docker

Kubernetes

Job description

Nous Research is seeking a Forward Deployed Engineer to deploy Hermes Agent Enterprise within complex customer environments across cloud, on-premises, and hybrid settings. You will partner with enterprise teams to understand workflows, integrate data sources, and deliver production-ready AI solutions that address real business needs.

You will bridge research and production by working across backend, infrastructure, and AI layers to design scalable deployments, debug issues, and craft reusable