Senior AI Deployment Engineer – Forward-Deployed (Enterprise)

Workday, Inc. (old); Atlanta (GA); Hybrid; USD 148,000 - 264,000; Full time

Benefits offered by this job

Bonus plan

Stock grants

Flexible work

Job summary

Workday, Inc. is hiring a Forward Deployed Engineer to deploy and optimize AI agents for early customers. You’ll collaborate with product and engineering teams, leading on-site deployments, configurations, and rapid iterations in live environments.

The role emphasizes direct customer impact and building repeatable deployment playbooks. You will need strong problem-solving and communication skills, ownership, and a drive to improve agent performance in real-world use cases, from testing to

Qualifications

• 7+ years of experience in product management, consulting, solutions engineering, implementation, or customer support within complex enterprise environments.
• Willingness and ability to travel up to 20% to customer sites as needed.

Responsibilities

• Lead customer discovery to understand each customer's goals and success metrics.
• Run EA deployments end to end: implement, configure, debug, and improve the solution with direct customer feedback.
• Triage issues, prioritize and route to the right owner with appropriate urgency.
• Build playbooks and known-issues guides to scale deployments and documentation.

Skills

AI/ML deployments

Enterprise deployments

Executive engagement

Customer discovery

Tools

Workday knowledge

Tenant configuration

Job description

Workday, Inc. is hiring a Forward Deployed Engineer to deploy and optimize AI agents for early customers. You’ll collaborate with product and engineering teams, leading on-site deployments, configurations, and rapid iterations in live environments.

The role emphasizes direct customer impact and building repeatable deployment playbooks. You will need strong problem-solving and communication skills, ownership, and a drive to improve agent performance in real-world use cases, from testing to