Forward-Deployed AI & Automation Engineer

Salesforce, Inc.; Bellevue (WA); On-site; USD 180,000 - 260,000; Full time

Job summary

Salesforce, Inc. is seeking a Value Acceleration Engineer to work directly with customers, turning automation concepts into production workflows. You will write code, debug complex integrations, and help shape an emerging product within Salesforce AI Labs.

You’ll collaborate with process owners and IT, run hands‑on sessions, and ensure the product delivers measurable business value. Expect 40–60% travel for discovery, build sessions, and launches.

Qualifications

• 8+ years of relevant experience in software engineering or related field.
• Proficient in JavaScript/TypeScript with strong understanding of web APIs and data flow.
• Experience with enterprise applications and customer-facing deployments.

Responsibilities

• Build directly with customers by defining workflows and success criteria, and securing test access and data.
• Engineer reliable automation with custom tool development when needed and thorough testing.
• Make deployments easier by turning lessons into reusable tools and addressing product gaps.
• Work with customers to establish scope, monitor outcomes, and ensure successful launches.

Skills

JavaScript

TypeScript

APIs

Web applications

Data flow

Customer-facing deployments

Tools

Playwright

Browser automation

RPA

Job description

Salesforce, Inc. is seeking a Value Acceleration Engineer to work directly with customers, turning automation concepts into production workflows. You will write code, debug complex integrations, and help shape an emerging product within Salesforce AI Labs.

You’ll collaborate with process owners and IT, run hands‑on sessions, and ensure the product delivers measurable business value. Expect 40–60% travel for discovery, build sessions, and launches.