Customer-Facing AI Deployment Engineer

Salesforce, Inc.; Bellevue (WA); On-site; USD 117,000 - 177,000; Full time

Job summary

Salesforce, Inc. is seeking a Forward Deployment Engineer to build and deploy automation for enterprise customers. You will work directly with customers to design workflows, run hands-on sessions, and translate technical results into measurable business value.

You will write JavaScript/TypeScript, develop reusable automation tools, and ensure reliability across deployments, with frequent customer collaboration and travel.

Qualifications

• 2+ years of relevant experience.
• Proficient in JavaScript/TypeScript and web applications.
• Strong customer-facing communication and collaboration.
• Experience with enterprise integrations is a plus.

Responsibilities

• Collaborate directly with customers to define workflows, success criteria, and test access requirements.
• Lead hands-on sessions to enable customers to use the product with clear scope and expectations.
• Explain product capabilities and limitations, linking technical results to business outcomes.
• Write code, build alongside customers, and drive reliable automation deployments.

Skills

JavaScript/TypeScript

Customer-facing

Problem solving

Tools

Playwright

Browser automation

RPA

SAP/Oracle/Workday integration

Job description

Salesforce, Inc. is seeking a Forward Deployment Engineer to build and deploy automation for enterprise customers. You will work directly with customers to design workflows, run hands-on sessions, and translate technical results into measurable business value.

You will write JavaScript/TypeScript, develop reusable automation tools, and ensure reliability across deployments, with frequent customer collaboration and travel.