Forklift-Certified Fulfillment Associate

Lowe's Companies, Inc.; Midland (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

Lowe's Companies, Inc. in Midland, MI is seeking an Order Fulfillment Associate to pick, stage, and fulfill customer orders accurately and on time.

You will use the Orders App, maintain safety standards, operate powered equipment, and collaborate with teammates to deliver excellent service to customers. This role requires attention to detail and strong communication to meet daily goals.

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying, or outputting information)
• 6 months of experience using common retail technology (smartphones/tablets)
• Certification for powered equipment required (Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck) or obtained if not already certified.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow safety requirements.
• Support inventory accuracy using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer basics

Retail tech experience

Education

High school diploma or GED

Tools

Powered equipment certification

Job description

Lowe's Companies, Inc. in Midland, MI is seeking an Order Fulfillment Associate to pick, stage, and fulfill customer orders accurately and on time.

You will use the Orders App, maintain safety standards, operate powered equipment, and collaborate with teammates to deliver excellent service to customers. This role requires attention to detail and strong communication to meet daily goals.