Forklift-Certified Fulfillment Specialist

Lowe's Companies, Inc.; Phoenix (AZ); On-site; USD 20,664,000 - 26,174,000; Full time

Job summary

Lowe's Companies, Inc. in Phoenix, AZ is seeking a warehouse/customer fulfillment associate to pick, stage, and fulfill orders with accuracy and timeliness.

You will use the Orders App, maintain SIMS compliance, and operate powered equipment while prioritizing customer service in a fast-paced environment. The role requires 6 months of computer and retail tech experience, plus certification in counterbalance forklift, order picker, and narrow aisle reach truck.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Customer service

Teamwork

Effective communication

Basic computer skills

Retail technology experience

Education

High school diploma or GED

Tools

Orders App

SIMS

Forklift certification

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's Companies, Inc. in Phoenix, AZ is seeking a warehouse/customer fulfillment associate to pick, stage, and fulfill orders with accuracy and timeliness.

You will use the Orders App, maintain SIMS compliance, and operate powered equipment while prioritizing customer service in a fast-paced environment. The role requires 6 months of computer and retail tech experience, plus certification in counterbalance forklift, order picker, and narrow aisle reach truck.