Fulfillment Specialist: Forklift-Certified & Customer-Driven

Lowe's; Newberry (SC); Hybrid; USD 30,000 - 42,000; Full time

Job summary

Lowe's is seeking a store associate to pick, stage, and fulfill customer orders with accuracy while maintaining a safe, organized staging area. You will assist customers, validate orders, and connect them with the right associates when needed.

The role requires basic computer skills and at least 6 months of retail technology experience, plus certification for powered equipment or the ability to obtain it. Prior retail experience in home improvement is a plus.

Qualifications

• 6 months of computer experience including inputting, accessing, modifying, or outputting information.
• 6 months of experience using common retail technology such as smartphones and tablets.
• Certification for Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (required or must be obtained).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer use

Retail tech experience

Education

High school diploma or GED

Tools

Powered Equipment Certification

Job description

Lowe's is seeking a store associate to pick, stage, and fulfill customer orders with accuracy while maintaining a safe, organized staging area. You will assist customers, validate orders, and connect them with the right associates when needed.

The role requires basic computer skills and at least 6 months of retail technology experience, plus certification for powered equipment or the ability to obtain it. Prior retail experience in home improvement is a plus.