Forklift-Certified Fulfillment Specialist

Lowe's; Dallas (TX); Hybrid; USD 37,000 - 46,000; Full time

Job summary

Lowe's is seeking an associate to accurately pick, stage, and fulfill customer orders while maintaining clean and safe staging areas. You will provide excellent service by ensuring order accuracy, answering questions, and connecting customers with the right associates when needed.

The role requires basic computer and retail tech experience, plus powered equipment certification. You will support inventory accuracy and participate in daily tasks with a strong customer-first mindset and teamwork.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Customer service

Teamwork

Computer literacy

Education

High school diploma or GED

Tools

Powered Equipment Certification

Job description

Lowe's is seeking an associate to accurately pick, stage, and fulfill customer orders while maintaining clean and safe staging areas. You will provide excellent service by ensuring order accuracy, answering questions, and connecting customers with the right associates when needed.

The role requires basic computer and retail tech experience, plus powered equipment certification. You will support inventory accuracy and participate in daily tasks with a strong customer-first mindset and teamwork.