Foreclosure QA Specialist - Drive Compliance & Efficiency

CCM CrossCountry Mortgage, LLC; Cleveland (OH); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401K plan

Short-term disability

Employee assistance program

Wellness program

Job summary

CrossCountry Mortgage, LLC is seeking a Foreclosure Quality Assurance Specialist to support RoundPoint Mortgage Servicing LLC. You will oversee and execute QA activities within the foreclosure process, ensuring compliance with statutory requirements and company standards, while improving attorney performance and timelines.

You will manage workflows, review referrals, and ensure accuracy across financial figures and documents, coordinating with foreclosure counsel and internal teams.

Qualifications

• Minimum 2 years of foreclosure-related experience.
• Minimum 1 year mortgage servicing experience preferred.
• GSE/government experience preferred.
• LoanSphere and MSP experience preferred.
• Excellent communication and customer service skills.
• Excellent prioritization and time management skills.
• Proficient with Microsoft Office applications.

Responsibilities

• Conduct foreclosure referral eligibility quality reviews prior to referral to foreclosure counsel.
• Verify accuracy of all financial figures in foreclosure processes via quality reviews.
• Review pre-sale checklists to ensure foreclosures meet compliance guidelines.
• Verify accuracy of foreclosure documents before submission to document executor.
• Ship executed documents to foreclosure counsel in a timely manner.
• Maintain and monitor operation and exception reports to drive efficiency.
• Prioritize and manage workload to ensure timely and accurate resolutions for internal and external partners.
• Perform additional duties as assigned by management.

Skills

Communication

Time management

Microsoft Office

Tools

LoanSphere

MSP

Job description

CrossCountry Mortgage, LLC is seeking a Foreclosure Quality Assurance Specialist to support RoundPoint Mortgage Servicing LLC. You will oversee and execute QA activities within the foreclosure process, ensuring compliance with statutory requirements and company standards, while improving attorney performance and timelines.

You will manage workflows, review referrals, and ensure accuracy across financial figures and documents, coordinating with foreclosure counsel and internal teams.