Foreclosure Processor

Colonial Group; Georgia; Remote; USD 42,000 - 56,000; Full time

Job summary

Colonial Group seeks a Remote Foreclosure First Legal/Complaints Processor to draft and upload complaints and amended complaints related to Florida Foreclosure. You will correspond with clients to obtain approvals or denials and work closely with Attorneys to resolve issues.

The role requires strong analytical skills, attention to detail, and the ability to manage a large workload while maintaining professional communication with clients.

Qualifications

• Foreclosure experience is required.
• Experience with drafting complaints.
• Ability to work quickly and accurately in a fast-paced environment.
• Punctual with good attendance.
• Team player and willing to assist when required.
• Good judgement and courteous communication with clients and employees/supervisors.

Responsibilities

• Draft and upload complaints and amended complaints.
• Communicate with clients to obtain information and meet foreclosure requirements and timelines.
• Work closely with Attorneys to resolve impediments.
• Collect and interpret loan servicing documents (Mods, Pay histories, Note, Mortgage).
• Professionally communicate with clients via email, telephone, and client systems.
• Manage and prioritize a large workload and maintain organization.

Skills

Analytical thinking

Attention to detail

Problem solving

Client communication

Teamwork

Time management

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

PURPOSE:

The Remote Foreclosure First Legal/ Complaints Processor will be responsible for drafting complaints and amended complaints in the case management system related to Florida Foreclosure. The processor will also correspond with clients regarding the status of any approvals or denials.

DUTIES & RESPONSIBILITIES:

• Draft and upload complaints and amended complaints
• Must be very analytical, detailed, and needs to have excellent problem solving
• Work closely with Attorney’s to resolve impediments
• Collect and interpret loan servicing documents such as; Loan Mods, Pay histories, Note, Mortgage, etc.
• Professionally communicate with clients via email, telephone, and various client systems to obtain information necessary to meet foreclosure requirements and timelines
• Ability to manage and prioritize large workload
• Must possess excellent organizational Skills
• Proficiency with Microsoft Office products
• Other duties assigned by management

JOB REQUIREMENTS:

• Prior Foreclosure experience
• Prior experience with drafting Complaints
• Ability to work quickly, accurately and with attention to detail in a fast paced environment.
• Must be punctual and have good, consistent attendance.
• Must be a team player and willing to offer assistance when required
• Must use good judgement and be courteous and tactful in communication with clients and employees/supervisors
• Minimum 1 year of foreclosure experience or Bachelor’s Degree