Ford Pro Elite First Impressions Coordinator

Sioux Falls Ford, Inc.; Sioux Falls (SD); On-site; USD 23,000 - 28,000; Full time

Job summary

Sioux Falls Ford, Inc. is hiring a First Impressions Coordinator in Sioux Falls to provide outstanding guest experiences in our sales department. You will greet visitors, answer calls and emails, route inquiries, and help keep the sales team organized across the reception area.

The role supports the team with calendar management and administrative tasks while maintaining a professional appearance in a fast-paced dealership environment.

Qualifications

• High School Diploma or GED and one year related experience or training.
• Valid driver's license and satisfactory MVR.
• Understand deadlines with a sense of urgency.
• Strong computer and phone skills (Internet, MS Outlook).
• Professional appearance and work ethic.

Responsibilities

• Greeting & Welcoming: first point of contact for clients and guests.
• Communication: answer, screen and route calls, emails and inquiries.
• Appointment Management: schedule meetings and manage calendars.
• Administrative Support: assist management and sales team as needed.
• This role has no supervisory responsibilities.

Skills

Customer service

Phone skills

Organizational skills

Professional demeanor

Education

High School Diploma or GED

Tools

MS Outlook

Microsoft Office

Internet

Job description

First Impressions Coordinator

We’re Growing! Join Our Team at Our New Sioux Falls Location

Thanks to the incredible trust of our commercial clients, we have expanded our commercial sales and service operations into our new facility at 2101 E Benson Road. With this growth comes exciting new career opportunities, and we are looking for dedicated professionals to help us build the future of our business.

This position is responsible for providing our guests with an exceptional first impression in our sales department.

Monday – Friday 9:00 a.m. – 5:00 p.m. Hourly wage range: $17.00 - $20.00

ESSENTIAL FUNCTIONS:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Greeting & Welcoming: Serving as the initial point of contact for clients, walk-in customers, and guests.
• Communication: Answering, screening and routing incoming phone calls, emails, and inquiries about products or services.
• Appointment Management: Scheduling meetings, managing calendars for the sales team and preparing the reception or consultation area.
• Administrative Support: Provide administrative support to management, sales team and other departments as needed.
• Other Duties: This Job description is not designed to cover a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time.

MINIMUM QUALIFICATIONS/SKILLS:

• High School Diploma or General Education Diploma; and one-year related experience and/or training; or equivalent combination of education and experience.
• Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)
• Understand deadlines and be able to apply the appropriate sense of urgency to all tasks
• Strong computer & phone skills (Internet, MS Outlook)
• Professional appearance and work ethic
• Self-motivated, goal oriented, and ability to work within a fast-paced environment

SUPERVISORY RESPONSIBILITIES:

This role has no supervisory responsibilities.

WORK ENVIRONMENT:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers.

PHYSICAL DEMANDS:

Physical requirements include occasional lifting/carrying of 5 pounds; visual acuity, speech and hearing; hand and eye coordination and manual operating a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment.

AFFIRMATIVE ACTION/EEO STATEMENT:

The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.