Footwear Team Lead — Retail & Customer Experience

Sun & Ski Sports; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Hourly Rate + Commission

Health Insurance

Vision Insurance

Dental Insurance

Employer Paid Basic Life Insurance

Accident Insurance

Critical Illness Insurance

Hospital Indemnity

Pet Insurance

ID Theft & Legal

Paid Time Off (PTO)

401(k) Plan + Company Match

Employee Purchase Discount

Job summary

Sun & Ski Sports is seeking a Footwear Coordinator in Memorial, Houston, TX to lead a team and enhance the customer journey. You will supervise opening/closing, train staff, and drive sales through product knowledge and enthusiasm.

The role requires 1+ years of management and 2+ years of retail experience, with strong operations, inventory control, and communication skills. Expect a collaborative, fast-paced environment focused on customer satisfaction and community engagement.

Qualifications

• 1+ years of management experience leading a team.
• 2+ years of retail experience, preferably in snow sports or upscale patio furniture.
• Strong knowledge of business operations, inventory control, and shrink reduction strategies.
• Talent in recruiting, interviewing, training, and employee development.
• Excellent interpersonal and communication skills for building effective relationships.
• Highly organized, with strong time management and multi-tasking capabilities.
• Sharp analytical and problem-solving skills, with strong attention to detail.

Responsibilities

• Supervise store operations, including opening and closing.
• Deliver exceptional customer service consistently.
• Train and develop the store team on selling strategies.
• Drive sales through product knowledge and enthusiasm.
• Develop and execute creative sales plans with accountability.
• Identify problems and present actionable improvements.
• Maintain compelling store visuals and a clean environment.
• Ensure employees follow all policies and procedures.
• Lead in-store events and community engagements.
• Promote the Sun & Ski brand in the local community.
• Coordinate payroll and expenses; adapt to business needs.
• Oversee loss prevention and cash handling.

Skills

Team leadership

Retail experience

Operations knowledge

Recruiting & interviewing

Interpersonal communication

Time management

Analytical/problem solving

Job description

Sun & Ski Sports is seeking a Footwear Coordinator in Memorial, Houston, TX to lead a team and enhance the customer journey. You will supervise opening/closing, train staff, and drive sales through product knowledge and enthusiasm.

The role requires 1+ years of management and 2+ years of retail experience, with strong operations, inventory control, and communication skills. Expect a collaborative, fast-paced environment focused on customer satisfaction and community engagement.