Retail Operations Lead — store, cash, & fulfillment

Retail Concepts, Inc.; McAllen (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Sun & Ski Sports is seeking a driven and detail-oriented Operations Coordinator to join our Houston team. You will oversee store operations, cashier performance, and process improvements in a fast-paced retail environment.

This role emphasizes accuracy, organization, and leadership as you train associates, manage cash handling, inventory movements, and ensure shrink reduction. A personable, proactive mindset is essential.

Qualifications

• 1+ years of management experience leading a team.
• 2+ years of retail experience with store operations knowledge.
• Excellent interpersonal and communication skills.
• Detail-oriented with strong analytical abilities.
• Organized with time-management and multitasking capabilities.
• Outdoor enthusiast with a passion for activities such as skiing, cycling, water sports, or similar.

Responsibilities

• Oversee non-sales store operations including front-end and back-end processes.
• Monitor cashier performance and ensure accuracy and customer satisfaction.
• Lead store operations in the absence of store managers and maintain accountability.
• Manage bank deposits, cash handling, and discrepancies.
• Oversee eCommerce fulfillment and inventory transfers.
• Train and develop associates on operational procedures.
• Assist with year-end inventory planning.

Skills

Retail leadership

Analytical thinking

Organizational skills

Communication skills

Customer service

Job description

Sun & Ski Sports is seeking a driven and detail-oriented Operations Coordinator to join our Houston team. You will oversee store operations, cashier performance, and process improvements in a fast-paced retail environment.

This role emphasizes accuracy, organization, and leadership as you train associates, manage cash handling, inventory movements, and ensure shrink reduction. A personable, proactive mindset is essential.