Footwear Sales Associate — Customer Experience Leader

Rack Room Shoes, Inc.; Woodburn (OR); On-site; USD 19,000 - 22,000; Full time

Job summary

Rack Room Shoes, Inc. is seeking a customer-focused associate to support sales goals and provide an exceptional in-store experience. You will lead by example in maintaining accurate cash handling and completing POS transactions per company policy.

You will promote current promotions, maintain store presentation, and build product knowledge to assist customers effectively. Prior retail experience is preferred for success in this role.

Qualifications

• Interpersonal skills to interact with customers and coworkers.
• Basic verbal and non‑verbal communication.
• Experience in retail sales or a customer service role.
• Basic knowledge of store policies and procedures.
• Basic visual merchandising and store presentation understanding.

Responsibilities

• Create an excellent shopping experience for customers through service standards and a positive attitude.
• Promote current promotions and Rack Room Shoes rewards programs.
• Maintain merchandise presentation and ensure stock is properly arranged and clean.
• Develop product knowledge and fitting skills to assist customers.
• Be aware of loss prevention concerns among customers and staff.
• Assist in physical inventories, shipping/receiving, and floor merchandising tasks.
• Process sales and POS transactions accurately and according to policy.

Skills

Interpersonal skills

Communication

Organization

Math skills

Retail sales experience

Tools

POS terminal

Job description

Rack Room Shoes, Inc. is seeking a customer-focused associate to support sales goals and provide an exceptional in-store experience. You will lead by example in maintaining accurate cash handling and completing POS transactions per company policy.

You will promote current promotions, maintain store presentation, and build product knowledge to assist customers effectively. Prior retail experience is preferred for success in this role.