Footwear Sales Specialist - Customer Experience Leader

Rack Room Shoes, Inc.; Lutz (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Rack Room Shoes, Inc. is seeking a customer-focused Sales Associate to help deliver outstanding service and drive sales in our store. You will assist customers, manage transactions, and participate in merchandising to keep the sales floor inviting and organized.

Responsibilities include meeting sales goals, maintaining accurate cash handling, and upholding company policies while contributing to a positive team environment and loss-prevention awareness.

Qualifications

• Interpersonal skills necessary to deal effectively with customers and employees.
• Basic communication, organization, and math skills.
• Experience in retail sales, preferably specialty retail or footwear.
• Basic knowledge of the policies and procedures.
• Basic visual merchandising skills and an understanding of Store Presentation Standards.

Responsibilities

• Create an excellent shopping experience for customers through service standards.
• Meet sales and work goals as directed by store management; adhere to policies.
• Lead other team members by example in accuracy and completeness of work.
• Maintain cash handling and ensure accuracy of sales transactions.
• Maintain merchandise presentation and store cleanliness and organization.

Skills

Interpersonal skills

Communication

Organization

Math skills

Tools

POS terminal knowledge

Job description

Rack Room Shoes, Inc. is seeking a customer-focused Sales Associate to help deliver outstanding service and drive sales in our store. You will assist customers, manage transactions, and participate in merchandising to keep the sales floor inviting and organized.

Responsibilities include meeting sales goals, maintaining accurate cash handling, and upholding company policies while contributing to a positive team environment and loss-prevention awareness.