Footwear Sales Associate: Customer Experience Champion

Rack Room Shoes; Orange (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Retail discount

Job summary

Rack Room Shoes in Orange, CA is seeking a Sales Associate to deliver outstanding customer service and support daily store operations. You will greet customers, answer questions, and help shoppers find fitting shoes while upholding company standards.

You will also assist with merchandising, inventory, POS transactions, and maintain cleanliness and organization on the sales floor. The role emphasizes accuracy and teamwork with store staff.

Qualifications

• Interpersonal skills to interact effectively with customers and staff.
• Basic communication, organization and math skills.
• Experience in retail sales, preferably footwear.
• Understanding of store policies and procedures.
• Basic visual merchandising and presentation knowledge.

Responsibilities

• Create an excellent shopping experience through service standards.
• Maintain awareness of promotions and store initiatives.
• Maintain merchandise presentation and stock levels.
• Develop product knowledge and fitting skills.
• Participate in inventories, shipping/receiving, and floor merchandising.
• Process sales and POS transactions in line with policy.
• Ensure shoes are matched during cashiering.

Skills

Interpersonal skills

Basic communication

Organization

Math skills

Retail sales experience

Visual merchandising

Job description

Rack Room Shoes in Orange, CA is seeking a Sales Associate to deliver outstanding customer service and support daily store operations. You will greet customers, answer questions, and help shoppers find fitting shoes while upholding company standards.

You will also assist with merchandising, inventory, POS transactions, and maintain cleanliness and organization on the sales floor. The role emphasizes accuracy and teamwork with store staff.