Footwear Retail Lead — Elevate Service & Team Growth

DICK'S Sporting Goods, Inc.; Strongsville (OH); On-site; USD 23,000 - 34,000; Full time

Job summary

DICK'S Sporting Goods in Strongsville, OH is seeking a Store Lead who serves as the in-store expert for their department. You will lead by example, deliver exceptional service to customers, and guide teammates under the supervision of the Assistant Store Manager and Store Manager.

You will build a strong team, maintain merchandising standards, plan daily workflows, coach staff, and foster an inclusive, safe store culture while upholding company policies and procedures.

Qualifications

• Flexible availability, nights, weekend, and holidays.
• Prior retail sales or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs repeatedly.
• Ability to work extended periods of standing or walking.
• Ability to work at heights greater than 4 feet with ladder or lift.

Responsibilities

• Lead the department and provide direction to teammates to deliver great service.
• Assist with interviews and onboarding to build a strong team.
• Uphold brand standards and ensure daily merchandising and presentation.
• Plan 30-days-out workflows and align on workforce needs for tasks and events.
• Coach teammates, promote inclusion, and reinforce store policies and safety.

Job description

DICK'S Sporting Goods in Strongsville, OH is seeking a Store Lead who serves as the in-store expert for their department. You will lead by example, deliver exceptional service to customers, and guide teammates under the supervision of the Assistant Store Manager and Store Manager.

You will build a strong team, maintain merchandising standards, plan daily workflows, coach staff, and foster an inclusive, safe store culture while upholding company policies and procedures.