Foodservice Customer Experience Specialist

Performance Foodservice; Batesville (MS); On-site; USD 25,000 - 35,000; Full time

Job summary

Performance Food Group is hiring a Customer Service Associate to assist customers with order entries and inquiries. You will work to keep customers satisfied with timely, accurate responses and professional interactions with customers, vendors, and coworkers.

Responsibilities include processing orders and credits, invoicing details, and providing sample requests while attending training and meetings as needed. A High School diploma or equivalent and 6–12 months of experience are preferred.

Qualifications

• High school diploma or equivalent required.
• 6–12 months of customer service experience preferred.
• Customer service, call center and related area in foodservice industry preferred.

Responsibilities

• Input customer orders accurately and timely.
• Input customer credits and invoicing information.
• Assist customers with orders and problems; contact vendors for samples.
• Provide professional assistance to the public, customers, vendors and coworkers.
• Perform administrative duties such as checking faxes and mail daily.
• Attend training and customer service meetings; perform other duties as assigned.

Skills

Customer service

Call center

Communication skills

Education

High School Diploma/GED or Equivalent Experience

Job description

Performance Food Group is hiring a Customer Service Associate to assist customers with order entries and inquiries. You will work to keep customers satisfied with timely, accurate responses and professional interactions with customers, vendors, and coworkers.

Responsibilities include processing orders and credits, invoicing details, and providing sample requests while attending training and meetings as needed. A High School diploma or equivalent and 6–12 months of experience are preferred.