Foodservice Account Manager — Last-Mile & Client Relations

Sysco (old); College Park (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

Sysco is seeking a customer-focused Account Manager to support CMU and LCC business by managing local relationships and enhancing customer experience. You will partner with CST, National Sales and Local Sales to deliver exceptional service and drive outcomes.

The role spends up to 50% of time building relationships with new and existing accounts, ensuring on-time product delivery, effective issue resolution, and strong cross-functional collaboration with transportation, contract sales, and

Qualifications

• High school diploma required.
• Bachelor's degree preferred.
• 3+ years outside foodservice account management or B2B sales experience.
• 5+ years foodservice account management / B2B sales experience preferred.

Responsibilities

• Manage assigned customers/concepts and handle last mile activities to ensure timely product delivery; collaborate with CST, National Sales and Local Sales; liaise with back office on items like prod credits and special orders.
• Liaise with local contract sales to implement direction and best practices via GSC.
• Use CRM tool for account management and maintain accurate customer data.
• Build and maintain customer relationships, including in-person visits as needed.
• Handle challenging conversations with internal and external stakeholders.
• Escalate issues as needed.

Skills

Sysco products knowledge

Customer service management

End-to-end initiative management

Organizational skills

Microsoft Office

Sysco technologies

Experience with Sysco customers

CRM tools

Education

High school diploma

Bachelor's degree

Tools

CRM software

Microsoft Office

Job description

Sysco is seeking a customer-focused Account Manager to support CMU and LCC business by managing local relationships and enhancing customer experience. You will partner with CST, National Sales and Local Sales to deliver exceptional service and drive outcomes.

The role spends up to 50% of time building relationships with new and existing accounts, ensuring on-time product delivery, effective issue resolution, and strong cross-functional collaboration with transportation, contract sales, and