Food Service Supervisor - Sett Pub

University of Wisconsin Madison; Madison (WI); On-site; USD 26,000 - 36,000; Full time

Job summary

University of Wisconsin–Madison is seeking a Food Service Supervisor to oversee operations at the Sett Pub and Memorial Union Terrace. The role involves directing student staff, ensuring high-quality food and service, and training team members.

On-site in Madison with variable schedules, including evenings and weekends. Responsibilities include food prep, safety compliance, equipment maintenance, and delivering excellent customer service at campus venues.

Qualifications

• Experience managing food service operations in a fast-paced environment.
• Supervisory or team-lead experience in food service.
• Ability to train and correct student staff while maintaining service standards.

Responsibilities

• Direct and supervise food service staff during events and daily operations.
• Ensure compliance with food safety regulations and campus policies.
• Inspect and maintain kitchen equipment and work areas.
• Oversee food preparation, cook-to-order and catering activities.
• Provide exceptional customer service and answer questions about menus.

Skills

Food service supervision

Alcohol service experience

Tools

ServSafe Certification

Job description

Job Category: University Staff

Employment Type: Regular

Job Profile: Food Service Supervisor

Job Summary:

The Wisconsin Union is looking for a Food Service Supervisor to join our teams that run the Sett Pub and the Memorial Union Terrace. Located next to Camp Randall in Union South, the Sett Pub is host to Game Day Badger Bashes and watch parties. We serve classic pub food to students and the public. The Memorial Union Terrace is located on the shores of Lake Mendota and features some of our most popular units. This position is key to ensuring these venues operate efficiently, produce high-quality food and meet our customer service standards. The successful person in this role will have confidence in directing, training, and correcting student staff. This position comes with a pension plan, sick leave, plenty of vacation time, and opportunities for professional development and advancement. It is all here at the Wisconsin Union. If this sounds like a good opportunity for you - please apply!

Physical Demands:

Ability to lift and carry 50 pounds occasionally needed; Ability to work outside in inclement weather

Work Schedule and Location:

100% onsite

Variable schedule based on business needs -including nights and weekends. The schedule varies but is set for each semester and the summer term. During the academic year this position is located at the Sett Pub in Union South, during the summer term, this position is located at the Memorial Union Terrace.

Key Job Responsibilities:

• Works special events like Badger Bash, Graduation, Welcome Week Activities - etc.
• Adheres to federal, state, campus, and local food safety regulations, policies, and procedures
• Cleans, inspects, and maintains kitchen equipment and work areas
• Performs routine and non-routine food preparation activities including cook to order and specialty foods
• Leads and provides exceptional customer service, answers questions, and provides information regarding food preparation, catering, and associated activities
• Assigns and coordinates the day-to-day activities of food service staff
• Develops and schedules logistics and menus for daily and catering operations
• Enforces alcohol policies and law

Department:

Wisconsin Union, Dining & Hospitality, Union South Retail

Compensation:

The expected starting salary is $22.50/ hour. This position will also receive additional pay for weekend and night hours.

This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS)pension fund. For a summary of benefits, please see.

https://www.wisconsin.edu/ohrwd/benefits/download/univstaff.pdf

Required Qualifications:

• Food service or restaurant experience as a supervisor or team lead. Experience can be either front of house or back of house.

Preferred Qualifications:

• Experience working in an establishment that serves alcohol

Certifications:

• ServSafe Certificate required or able to obtain within 6 months of hire
• City of Madison Alcohol Operator License required or able to obtain within 6 months of hire

Contact Information:

Kathleen Keller, [e-mail], 608-262-9323

Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

The University of Wisconsin-Madison is an Equal OpportunityEmployer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgroundsand encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR)in the division you are applying to.Please make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.