Food Service Supervisor - Memorial Union

UWMSN University of Wisconsin Madison; United States; On-site; USD 46,000 - 48,000; Full time

Job summary

The Wisconsin Union at The University of Wisconsin–Madison is seeking a shift supervisor to oversee venues in Memorial Union, including Lakefront Lounge, Daily Scoop, Strada, and the summer terrace BBQ stand. You will supervise staff, ensure quality food preparation, and deliver strong customer service.

The role requires enforcing safety policies, coordinating day-to-day activities of food service staff, and supporting operations on a flexible schedule including days, nights, and weekends.

Qualifications

• Previous restaurant experience
• Previous restaurant experience in supervisory or lead role

Responsibilities

• Adheres to federal, state, campus, and local food safety regulations, policies, and procedures
• Enforcement of State and Local drinking laws and University policies and procedures.
• Assigns and coordinates the day-to-day activities of food service staff
• Leads and provides exceptional customer service, answers questions, and provides information regarding food preparation, catering, and associated activities
• Other duties as described and assigned by supervisor
• Cleans, inspects, and maintains kitchen equipment and work areas
• Performs routine and non-routine food preparation activities including cook to order and specialty foods

Skills

Customer service

Staff supervision

Food safety

Job description

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Job Category: University Staff Employment Type: Regular Job Profile: Food Service Supervisor

Job Summary

The Wisconsin Union is recruiting for a shift supervisor! The position is part of the team that oversees some of our most popular venues in the Memorial Union: Lakefront Lounge, Daily Scoop, Strada, and the summer terrace BBQ stand. Job duties include: Overseeing quality food preparation and presentation Guiding and directing staff Training and supervision of student staff Customer service Assisting on the floor in operations and food preparation

As the social heart of UW–Madison, the Wisconsin Union provides events, facilities, and activities for students, staff, faculty, thousands of Union members, and campus visitors. It also offers hands‑on leadership opportunities for hundreds of UW–Madison students. Learn more about the Wisconsin Union here: https://union.wisc.edu/

Physical Demands

Ability to lift and carry 50 pounds occasionally needed Ability to work outside in inclement weather needed.

Work Schedule and Location

This position is scheduled to work a combination of days, nights and weekends, with 2 days off in a row. Operational and work schedules will be closely aligned with the services and customer needs of our units. As a result, work schedules will be adjusted during specific times of the year to meet demand.

Key Job Responsibilities

• Adheres to federal, state, campus, and local food safety regulations, policies, and procedures
• Enforcement of State and Local drinking laws and University policies and procedures.
• Assigns and coordinates the day-to-day activities of food service staff
• Leads and provides exceptional customer service, answers questions, and provides information regarding food preparation, catering, and associated activities
• Other duties as described and assigned by supervisor
• Cleans, inspects, and maintains kitchen equipment and work areas
• Performs routine and non-routine food preparation activities including cook to order and specialty foods

Compensation

The expected starting salary is 22.50/ hour. This position is also eligible for weekend and night differential pay.

This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS)pension fund. For a summary of benefits, please see. https://www.wisconsin.edu/ohrwd/benefits/download/univstaff.pdf

Required Qualifications

• Previous restaurant experience

Preferred Qualifications

• Previous restaurant experience in supervisory or lead role

Certifications

• ServSafe Certificate required or able to obtain within 6 months of hire
• Alcohol Server License required or able to obtain within 6 months of hire

Application Deadline

This job will be posted until filled.

Contact Information

Jenny Lee, [e-mail], 608-265-1157 Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Institutional Statement on Diversity

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world. The University of Wisconsin-Madison is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply.

For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website. To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre‑employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment. The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

Work with purpose, make an impact, and grow your career. The University of Wisconsin–Madison is committed to equity, inclusion and employee well-being as we proudly work to improve the lives of people in Wisconsin and beyond. UW–Madison offers a wide range of professions that cover various interests and skill levels. We employ everything from accountants to arborists, chefs to custodians, editors to electricians, graphic designers to groundskeepers, HR associates to HVAC technicians, librarians to locksmiths, mechanics to medical assistants, painters to police officers, web designers to welders, and absolutely everything in between! No matter what you are looking for professionally, chances are you will not only find it but will thrive at it while working at the University of Wisconsin–Madison.