Food Service Assistant Manager

UWMSN University of Wisconsin Madison; United States; On-site; USD 52,000 - 63,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Wisconsin Retirement System

Job summary

UW-Madison is seeking a Food Service Assistant Manager to oversee venues in the Memorial Union, including Lakefront Lounge, Daily Scoop, Strada, and the summer terrace BBQ stand. The role includes day-to-day management, sales, customer service, food safety, and profitability, with supervision of full-time, part-time, and student staff.

The position requires restaurant managerial experience, alcohol service exposure, and ServeSafe and bartender certifications within 6 months.

Qualifications

• 1.5 years of restaurant experience as a restaurant manager.
• 1 year working in an establishment that serves alcohol.
• ServeSafe Certification required or obtainable within 6 months of hire.
• Valid Bartender License required or obtainable within 6 months of hire.

Responsibilities

• Leads and provides exceptional customer service, answers questions, and provides information regarding food preparation, catering, and associated activities
• Assists with unit budget monitoring, management of inventory levels, and staff training
• Monitors adherence to federal, state, campus, and local food safety regulations, policies, and procedures, identifies needs and makes recommendations for improvement to leadership
• Develops, implements and oversees workflow components, and assigns and coordinates the day-to-day activities of food service staff
• Selects, develops, implements and schedules logistics and menus for daily and catering operations

Skills

Restaurant management

Alcohol service

Job description

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Job Category: Academic Staff Employment Type: Regular Job Profile: Food Service Assistant Manager

Job Summary: This position is part of the team that oversees some of our most popular venues in the Memorial Union: Lakefront Lounge, Daily Scoop, Strada, and the summer terrace BBQ stand. The person in this position is responsible for the day-to-day management, sales, customer service, food safety, and profitability of these venues. This role will provide direct supervision to full-time staff, part-time staff, student staff and student supervisors. During peak business periods, this role is highly hands-on and actively supports daily operations. A successful candidate will have previous restaurant experience and demonstrate excellent communication, organizational, and team-building skills.

Physical Demands: Ability to lift and carry 50 pounds occasionally needed; Ability to work outside in inclement weather; Ability to stand on feet for extended periods of time.

Work Schedule and Location: This position is scheduled to work a combination of days, nights and weekends. Operational and work schedules will be closely aligned with the services and customer needs of our units. As a result, work schedules will be adjusted during specific times of the year to meet demand.

Key Job Responsibilities:

• Leads and provides exceptional customer service, answers questions, and provides information regarding food preparation, catering, and associated activities
• Assists with unit budget monitoring, management of inventory levels, and staff training
• Monitors adherence to federal, state, campus, and local food safety regulations, policies, and procedures, identifies needs and makes recommendations for improvement to leadership
• Develops, implements and oversees workflow components, and assigns and coordinates the day-to-day activities of food service staff
• Selects, develops, implements and schedules logistics and menus for daily and catering operations

Department: Wisconsin Union, Dining & Hospitality, Memorial Union

Compensation: The expected starting salary is $57,500 / Annually

This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS)pension fund.

For a summary of benefits, please see. https://www.wisconsin.edu/ohrwd/benefits/download/fasl.pdf

Required Qualifications:

• 1.5 years of restaurant experience as a restaurant manager
• 1 year working in an establishment that serves alcohol

Preferred Qualifications:

• Direct supervision of two or more supervisors or managers in a restaurant setting
• Experience with leading teams of 20+ employees
• Demonstrated communication, interpersonal, and conflict resolution skills

Certifications:

• ServeSafe Certification Required: Hold or able to obtain within 6 months of hire
• Valid Bartender License Required: Hold or able to obtain within 6 months of hire

Contact Information: Jenny Lee, [e-mail], 608-265-1157.

Institutional Statement on Diversity: Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world. The University of Wisconsin-Madison is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website. To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you. Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment. The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department. Work with purpose, make an impact, and grow your career. The University of Wisconsin-Madison is committed to equity, inclusion and employee well-being as we proudly work to improve the lives of people in Wisconsin and beyond. UW-Madison offers a wide range of professions that cover various interests and skill levels. We employ everything from accountants to arborists, chefs to custodians, editors to electricians, graphic designers to groundskeepers, HR associates to HVAC technicians, librarians to locksmiths, mechanics to medical assistants, painters to police officers, web designers to welders, and absolutely everything in between! No matter what you are looking for professionally, chances are you will not only find it but will thrive at it while working at the University of Wisconsin-Madison.