Food Service Supervisor - Driver - EARN

ISS; Redwood City (CA); On-site; USD 41,000 - 47,000; Full time

Job summary

ISS Facility Services / Guckenheimer in Redwood City, CA is seeking a Food Service Supervisor to lead culinary and operational functions in a high-volume environment. You will manage staff, ensure compliance with health regulations, HACCP standards, and client guidelines, and drive service excellence.

The role requires strong leadership, customer service orientation, and the ability to maintain quality and profitability while coordinating with the client and team.

Qualifications

• Culinary Arts degree preferred
• Culinary experience in a similar volume food service establishment
• Food service training with experience in food preparation techniques according to HACCP processes and recommendations
• Understands restaurant merchandising and marketing for service preparation and presentation

Responsibilities

• Oversee purchasing, preparation, and execution of high-quality, cost-effective food service
• Hire, train, and schedule staff; participate in corporate training and staff development programs
• Prepare and maintain accurate and timely accounting and financial records within your operating budget
• Maintain sanitary and safe operation in accordance with Federal, State, and local health regulations, following HACCP guidelines
• Represent the company in a courteous and friendly manner, engaging with customers and clients to gather feedback and improve service

Skills

Team leadership

Customer service

Food safety

Communication

Education

Culinary Arts degree

Job description

Food Service SupervisorHourly WageISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $30.00 per hour-$34.00 per hour.Work HoursThe work hours for this position are Mon-Fri, 12:00 pm - 8:30 pmKey PurposeAs a Supervisor, you are the brand representative for the organization, your team, and your client. You are leading a team and responsible for efficiently overseeing culinary and operation functions within the guidelines established by the client organization, health department, state regulations as well as Guckenheimer’ s standards and expectations.Success Criteria Effective Team buildingSolve any customer complaints or issuesFollow all food safety regulations Staff schedulingHire and training new employeesIdeal Candidate ExperienceCulinary Arts degree preferredCulinary experience in a similar volume food service establishmentFood service training with experience in food preparation techniques according to HACCP processes and recommendationsUnderstands restaurant merchandising and marketing for service preparation and presentationEffectively communicate and present information to customers, clients, and employeesPastry and Sushi ExperienceKey AccountabilitiesOversee the purchasing, preparation, and execution of high-quality, cost-effective food serviceHire, train, and schedule staff. Participate in corporate training and be involved in staff development programsPrepare and maintain accurate and timely accounting and financial records within your operating budgetMaintain sanitary and safe operation in accordance with Federal, State, and local health regulations. This includes following HACCP guidelines to prevent food borne illnessesRepresent the company in a courteous, friendly manner. Engage with your customers, listen to feedback, and make changes to better meet the needs of both clients and customersPhysical Demands & Work EnvironmentWork up to 8 hours a day on your feet, excluding breaksMust be able to lift a minimum of 25lbsCome to work properly dressed according to the dress codeEmployee must be able to work under pressure and time deadlines during peak periodsHSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.To Executive Search Firms and Staffing Agencies: ISS Facility Services / Guckenheimer does not accept unsolicited resumes from agencies. All unsolicited resumes will be considered ISS Facility Services / Guckenheimer property, and ISS Facility Services / Guckenheimer will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the ISS Facility Services / Guckenheimer Human Resources Talent Acquisition Department.As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity,disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.Employment with ISS/Guckenheimer may be contingent upon successful completion of a background check and, where appliable, a drug and/or alcohol screening, in accordance with applicable laws and Company requirements.