Food Service Supervisor - Driver - EARN

ISS Facility Services - North America; Redwood City (CA); On-site; USD 41,000 - 47,000; Full time

Job summary

ISS Facility Services - North America in Redwood City seeks a Food Service Supervisor to lead culinary operations and ensure high-quality service within client guidelines. You will manage staff, monitor HACCP compliance, and drive consistency across service lines.

The role emphasizes team leadership, customer engagement, and adherence to safety standards. Work hours are Mon-Fri, 12:00 pm - 8:30 pm, with an hourly wage in the $30–$34 range and comprehensive benefits for full-time employees.

Qualifications

• Culinary arts degree preferred.
• Culinary experience in a high-volume food service.
• Food service training with HACCP knowledge.
• Understand restaurant merchandising and marketing for service prep.
• Effective communication with customers, clients, and employees.
• Pastry and sushi experience.

Responsibilities

• Oversee the purchasing, preparation, and execution of high-quality, cost-effective food service.
• Hire, train, and schedule staff; participate in training and staff development programs.
• Prepare and maintain accurate financial records within the operating budget.
• Maintain sanitary and safe operation per health regulations, including HACCP guidelines.
• Represent the company in a courteous manner; engage with customers and clients to meet needs.

Skills

Team leadership

Customer communication

Food safety HACCP

Merchandising

Education

Culinary Arts degree preferred

Job description

Hourly Wage

ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $30.00 per hour-$34.00 per hour.

Food Service Supervisor

ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $30.00 per hour-$34.00 per hour.

Work Hours

The work hours for this position are Mon-Fri, 12:00 pm - 8:30 pm

Key Purpose

As a Supervisor, you are the brand representative for the organization, your team, and your client. You are leading a team and responsible for efficiently overseeing culinary and operation functions within the guidelines established by the client organization, health department, state regulations as well as Guckenheimer’ s standards and expectations.

Success Criteria

• Effective Team building
• Solve any customer complaints or issues
• Follow all food safety regulations Staff scheduling
• Hire and training new employees

Ideal Candidate Experience

• Culinary Arts degree preferred
• Culinary experience in a similar volume food service establishment
• Food service training with experience in food preparation techniques according to HACCP processes and recommendations
• Understands restaurant merchandising and marketing for service preparation and presentation
• Effectively communicate and present information to customers, clients, and employees
• Pastry and Sushi Experience

Key Accountabilities

• Oversee the purchasing, preparation, and execution of high-quality, cost-effective food service
• Hire, train, and schedule staff. Participate in corporate training and be involved in staff development programs
• Prepare and maintain accurate and timely accounting and financial records within your operating budget
• Maintain sanitary and safe operation in accordance with Federal, State, and local health regulations. This includes following HACCP guidelines to prevent food borne illnesses
• Represent the company in a courteous, friendly manner. Engage with your customers, listen to feedback, and make changes to better meet the needs of both clients and customers

Physical Demands & Work Environment

• Work up to 8 hours a day on your feet, excluding breaks
• Must be able to lift a minimum of 25lbs
• Come to work properly dressed according to the dress code
• Employee must be able to work under pressure and time deadlines during peak periods

HSEQ Compliance

All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

Employment with ISS/Guckenheimer may be contingent upon successful completion of a background check and, where applicable, a drug and/or alcohol screening, in accordance with applicable laws and Company requirements.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.