Food Service Host-UPMC West Shore

UPMC; Mechanicsburg (Cumberland County); On-site; USD 17,000 - 22,000; Full time

Job summary

UPMC in Mechanicsburg, PA is seeking a patient meal service teammate to deliver nutritious meals with courtesy and accuracy in a hospital setting.

Responsibilities include infection control, coordinating with care teams, and ensuring meals meet timeframes, appearance, and temperature standards; weekend and holiday availability is required.

Qualifications

• Must be available to work every other weekend and every other holiday from 12:00 p.m. to 8:00 p.m.
• Demonstrates strong guest service and ability to deliver nutritionally appropriate meals.
• Follows established food safety and handling procedures at all times.

Responsibilities

• Adheres to hand hygiene and infection control procedures during interactions with customers.
• Operates and follows procedures for food service equipment in the department.
• Communicates customer complaints and concerns with health care team members.
• Performs sanitation according to department procedures and health guidelines.
• Serves patient meals with correct identification and timing, per department script.
• Distributes menus, collects selections per policy, and responds to meal requests.
• Exhibits customer service skills to ensure a satisfied meal service experience.
• Serves meals within established timeframes maintaining appearance, quality, and temperature.

Skills

Guest service

Food handling

Infection control

Quality food service

Customer communication

Education

Act 34 clearance

Job description

Candidate must have availability to work every other weekend and every other holiday from 12:00 p.m. to 8:00 p.m.

Responsible for ensuring guest satisfaction with food service utilizing customer service skills. Delivers and serves nutritionally appropriate and attractive meals in a timely manner. Practices appropriate food handling techniques and food safety procedures in all aspects of job.

Responsibilities

• Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
• Adheres to department procedures regarding the operation of all food service equipment.
• Communicates customer complaints and concerns effectively with other health care team members.
• Performs sanitation for assigned work area in accordance with departmental procedures and health department guidelines.
• Serves patient meal tray using the designated department script, to include proper patient identification.
• Distributes and collects menus from patients; obtains selected menus from patients according to departmental procedures.
• Displays customer service skills when responding to meal service requests, resulting in a satisfied customer.
• Serves meals within established timeframes, adhering to departmental standards for appearance, food quality, and temperature control.

Work permit required if under 18 years old.

Licensure, Certifications, and Clearances

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran