Food Service Host - UPMC Harrisburg

UPMC; Harrisburg (Dauphin County); On-site; USD 17,000 - 22,000; Full time

Job summary

UPMC in Harrisburg is seeking a dedicated food service associate to deliver meals, follow nutrition guidelines, and support patient satisfaction in a fast-paced hospital setting.

You will uphold infection control and food safety standards, operate service equipment safely, and coordinate with health care teams to ensure accurate patient meal identifications and timely service.

Qualifications

• Must be able to communicate effectively with customers and health care team members.
• Ability to follow department procedures for meal service and sanitation.
• Basic understanding of infection control and food safety procedures.

Responsibilities

• Adheres to hand hygiene and infection control procedures when interacting with customers.
• Operation of all food service equipment according to department procedures.
• Communicates customer complaints and concerns with health care team members.
• Performs sanitation for assigned work area following health department guidelines.
• Serves patient meal tray with correct patient identification and department script.
• Distributes and collects menus from patients and records selections per procedures.
• Displays strong customer service skills when addressing meal requests to ensure satisfaction.
• Serves meals within established timeframes, maintaining appearance, quality, and temperature.

Skills

Customer service

Communication

Job description

Responsible for ensuring guest satisfaction with food service utilizing customer service skills. Delivers and serves nutritionally appropriate and attractive meals in a timely manner. Practices appropriate food handling techniques and food safety procedures in all aspects of job.

Responsibilities

• Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
• Adheres to department procedures regarding the operation of all food service equipment.
• Communicates customer complaints and concerns effectively with other health care team members.
• Performs sanitation for assigned work area in accordance with departmental procedures and health department guidelines.
• Serves patient meal tray using the designated department script, to include proper patient identification.
• Distributes and collects menus from patients; obtains selected menus from patients according to departmental procedures.
• Displays customer service skills when responding to meal service requests, resulting in a satisfied customer.
• Serves meals within established timeframes, adhering to departmental standards for appearance, food quality, and temperature control.

Work permit required if under 18 years old.

Licensure, Certifications, and Clearances

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran