Food Service Director: Operations & People Leader

Chartwells Higher Education; College Grove (AL); On-site; USD 70,000 - 75,000; Full time

Job summary

Chartwells Higher Education is seeking a Food Service Director to oversee daily unit operations, ensuring service delivery and production targets are met on site. You will supervise staff, schedule coverage, manage costs within budget, and address requests and complaints to maintain quality and client satisfaction.

The candidate should bring a college diploma in hospitality or food service, 3 years of relevant experience, strong leadership, and excellent communication skills to drive performance

Qualifications

• College diploma in hospitality or food service or equivalent experience
• 3 years’ relevant experience within food service or hospitality industry
• Past experience with managing, supervising, coaching and developing others
• Strong customer service and interpersonal skills
• Basic financial and budgeting skills
• Solid written and verbal communication skills
• Proven organizational, time management and leadership skills

Responsibilities

• Manage the day-to-day operations of the unit by delegating work and providing direction to staff, in order to ensure that all tasks are completed to deliver services and production at the expected level
• Coordinate scheduling of unit staff to ensure there is adequate coverage to deliver against expectations
• Manage costs to stay within unit budget
• Resolve requests, complaints, and concerns
• Monitor unit’s compliance with Quality Assurance and Health & Safety policies, and initiate corrective action as required
• Manage, coach, and develop unit staff to achieve unit and team goals

Skills

Customer service

Interpersonal skills

Written communication

Verbal communication

Leadership

Time management

Organizational skills

Budgeting basics

Financial awareness

Education

College diploma in hospitality or food service or equivalent experience

Job description

Chartwells Higher Education is seeking a Food Service Director to oversee daily unit operations, ensuring service delivery and production targets are met on site. You will supervise staff, schedule coverage, manage costs within budget, and address requests and complaints to maintain quality and client satisfaction.

The candidate should bring a college diploma in hospitality or food service, 3 years of relevant experience, strong leadership, and excellent communication skills to drive performance