Food Service Customer Experience Specialist

Gordon Food Service; Orlando (FL); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Halperns' Steak & Seafood in Orlando, FL is seeking a Customer Service Representative. You will provide friendly service by phone, email and internet, process orders, and support delivery coordination to ensure accurate, timely fulfillment.

The role emphasizes strong product knowledge, relationship building, and timely callbacks to confirm changes or edits. A collaborative, detail-oriented approach is essential in a fast-paced environment.

Qualifications

• Must have excellent written, verbal, organizational and communication skills.
• Ability to multi-task, prioritize and work independently or in a team.
• Customer service experience and product knowledge are valued.

Responsibilities

• Provide friendly and efficient customer service via phone, email and internet.
• Process orders and coordinate delivery and callbacks to confirm edits.
• Maintain current product knowledge and act as information resource for customers.

Skills

Communication skills

Organizational skills

Customer service

Multi-tasking

Tools

GFS systems

Job description

Halperns' Steak & Seafood in Orlando, FL is seeking a Customer Service Representative. You will provide friendly service by phone, email and internet, process orders, and support delivery coordination to ensure accurate, timely fulfillment.

The role emphasizes strong product knowledge, relationship building, and timely callbacks to confirm changes or edits. A collaborative, detail-oriented approach is essential in a fast-paced environment.