Customer Service & Order Specialist - Foodservice

Halperns' Steak & Seafood; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

EFAP

Pre-Tax Savings

Profit Sharing

Career growth

Job summary

Halperns’ Steak & Seafood is seeking a Customer Service Representative in Orlando, FL. The role focuses on friendly, efficient service, order processing, and delivery support via phone, email, and internet to strengthen customer relationships with product knowledge and timely problem resolution.

We offer medical/prescription benefits after 30 days, dental/vision, EFAP, pre-tax savings, profit sharing, and opportunities for career growth within a family-oriented culture.

Qualifications

• 1 year of previous experience is required.
• Experience in the food industry is preferred.
• High School or Equivalent is required.

Responsibilities

• Serve as liaison between the Outside Sales Representative and customer.
• Develop and maintain customer relationships.
• Support and coordinate within assigned division and customer assignments.
• Manage customer orders manually and perform timely callbacks/emails to discuss edits and confirm orders.
• Maintain current product knowledge and system status to assist sales and customers.
• Provide product information and inventory details to Outside Sales Representatives.
• Arrange exception deliveries with Transportation and 3rd party partners.
• Support Outside Sales Representatives with order entry.
• Perform other duties as assigned.

Skills

Customer service

Communication

Time management

Multi-tasking

Problem solving

Education

High School or Equivalent

Job description

Halperns’ Steak & Seafood is seeking a Customer Service Representative in Orlando, FL. The role focuses on friendly, efficient service, order processing, and delivery support via phone, email, and internet to strengthen customer relationships with product knowledge and timely problem resolution.

We offer medical/prescription benefits after 30 days, dental/vision, EFAP, pre-tax savings, profit sharing, and opportunities for career growth within a family-oriented culture.