Food Server (Honey & Vine)

Gila River Resorts & Casinos; Chandler (AZ); On-site; USD 17,000 - 21,000; Full time

Job summary

Gila River Resorts & Casinos in Chandler, AZ seeks a guest-service oriented team member for high-volume beverage/ bar settings. You will greet guests, answer questions, maintain knowledge of menu and specials, and ensure timely, friendly service.

The role emphasizes accuracy, strong communication, dependable attendance, and adherence to safety trainings such as Food Handlers, Alcohol Awareness, and BBP. Prior experience in fast-paced venues is preferred; the position pays $12.50 per hour plus

Qualifications

• High School Diploma or equivalent preferred.
• Experience in fast-paced, high-volume bar/restaurant or nightclub is preferred.
• In-depth wine and alcohol knowledge preferred.
• Must acquire/maintain required compliance trainings (Food Handlers, Alcohol Awareness, BBP).
• GILA WAY: Greet, Interact, Listen, Appreciate our guest.

Responsibilities

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Answers menu or beverage questions posed by guests.
• Maintains knowledge of the dining or beverage menu and any special items being offered.
• Observes guests and anticipates needs and completes all steps of service as assigned.
• Builds and maintains knowledge of food and beverage offerings to ensure accurate responses.
• Maintains a dependable work attendance record with minimal absences or lateness.
• Performs other special projects and duties as assigned.

Skills

Guest service

Communication skills

Telephone etiquette

Teamwork

Self-motivation

Education

High School Diploma or equivalent

Tools

Food Handlers Card

Alcohol Awareness

BBP Training

Job description

Closing Date: September 8, 2026, at 4:00PM

Hourly: $12.50 per hour, plus tips

This position provides ultimate hospitality for guests in a casino environment by performing the following duties, as well as demonstrating the GILA WAY.

Essential Duties and Responsibilities:

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Answers menu or beverage questions posed by guests.
• Maintains knowledge of the dining or beverage menu and any special items being offered.
• Observes guests and anticipates needs and completes all steps of service as assigned.
• Builds and maintains knowledge of food and beverage offerings or beverage offerings to ensure all questions answered appropriate and accurately.
• Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
• Performs other special projects and duties as assigned

Skills/ Requirements

• High School Diploma or equivalent preferred.
• Experience working in a fast-paced, high volume bar, restaurant or nightclub is preferred.
• In-depth wine and alcohol knowledge preferred.
• Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.
• Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
• Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.
• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilites.