Food Runner - Resort Pool (Part Time)

Terranea Resort; Rancho Palos Verdes (CA); On-site; USD 19,000 - 26,000; Full time

Job summary

Terranea Resort is seeking a Food Runner to support guest experience at the resort. The role involves setting up the runner station, accurately reading tickets for special preparations and allergies, and delivering food from kitchen to guests' seats with precision.

Responsibilities include maintaining pool area cleanliness, clearing tables, and ensuring bus tubs are ready for use. You will adhere to Terranea's standards, communicate clearly with guests and teammates, and uphold service quality

Qualifications

• Must be able to read and comprehend English.
• Energetic, enthusiastic and motivated.
• Ability to work under variable temperature conditions and maintain service standards.

Responsibilities

• Set up food runner station according to Terranea's standards
• Accurately reads tickets for special preparations/allergies
• Run food orders from kitchen to guest's seat
• Consistently keep the pool area organized and clean
• Assist with pick up of soiled plates and beverages
• Ensure full bus tubs are returned to the service area
• Maintain cleanliness of work areas, storage, towels throughout the day
• Complete closing duties, including requisitioning items
• Ensure uniform and appearance are clean and professional
• Acknowledge guests according to company standards
• Anticipate and address guests' service needs
• Speak with team members and guests using clear language
• Adhere to quality expectations and standards
• Move, lift, carry, push, pull up to 50 pounds as needed
• Perform other reasonable duties as requested by Supervisors

Skills

English communication

Customer service

Teamwork

Standing/walking

Education

High School diploma preferred

Food Handler's Card

Job description

To provide the best service possible to our guests and to seek moments to be extraordinary in what we do.

Responsibilities

• Set up food runner station according to Terranea's standards
• Accurately reads tickets for special preparations/allergies
• Run food orders from kitchen to guest's seat
• Consistently keep the pool organized and clean
• Help pick up soiled plates and beverages, and place into bus tubs
• Ensure full bus tubs get brought back into service area
• Maintain cleanliness of work areas, storage, towels, throughout the day
• Complete closing duties, including requisitioning items
• Ensure uniform and personal appearance are clean and professional
• Acknowledge all guests according to company standards
• Anticipate and address guests` service needs
• Speak with team members and guests using clear and professional language
• Ensure adherence to quality expectations and standards
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
• Perform other reasonable job duties as requested by Supervisors

Additional Duties & Responsibilities

• Adhere to departmental policies and procedures
• Effectively communicate with peers, management, line and front of the house employees
• Be responsible for the cleanliness of the immediate work area as well as the general property
• Be courteous to all guests and coworkers

Qualifications

• Energetic, enthusiastic and motivational individual
• Must be able to speak and comprehend English
• Ability to implement and uphold service standards
• Ability to work under variable temperature conditions (or extreme heat or cold).
• Ability to prioritize and organize work assignments
• Ability to interact with all associates and guests of the resort
• Must be able to stand or walk for long periods of time

Experience, Education, & Licensure

• High School diploma preferred
• Must possess valid Food Handler's card

Compensation

Base Pay Start Rate: $16.90/ hr