Food Runner: Fast, Friendly, Seamless Service

Thompson Hospitality; Silver Spring (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Matchbox is seeking a Food Runner to ensure guests receive hot, accurate orders with speed and a welcoming touch. You will work closely with kitchen and service staff to maintain a smooth flow of food from the line to the table, while engaging with guests to enhance their dining experience.

The role requires 18+ years of age, ability to work under pressure, and a flexible schedule including weekends and holidays. A positive attitude and teamwork are essential in our vibrant Matchbox environment.

Qualifications

• Must be at least 18 years old.
• Able to communicate effectively in the primary language of the workplace.
• Able to work calmly and effectively under pressure.
• Flexible shifts including weekends and holidays.

Responsibilities

• Deliver food orders to guests with speed and accuracy.
• Coordinate with kitchen and waitstaff to ensure smooth food flow.
• Provide attentive, friendly service and guest-focused experience.
• Maintain a clean and organized workstation and dining area.
• Know menu items and ingredients to answer questions and make recommendations.
• Act as a brand ambassador to create a welcoming atmosphere for guests.

Skills

Customer service

Teamwork

Communication

Staying calm under pressure

Flexible schedule

Job description

Matchbox is seeking a Food Runner to ensure guests receive hot, accurate orders with speed and a welcoming touch. You will work closely with kitchen and service staff to maintain a smooth flow of food from the line to the table, while engaging with guests to enhance their dining experience.

The role requires 18+ years of age, ability to work under pressure, and a flexible schedule including weekends and holidays. A positive attitude and teamwork are essential in our vibrant Matchbox environment.