Food Runner - Matchbox (Capitol Hill)

Thompson Hospitality Corporation; Washington (District of Columbia); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

A leading restaurant group in Washington is seeking a Food Runner to enhance the dining experience for guests. The role involves delivering food promptly, collaborating with kitchen staff, and maintaining a clean environment. Ideal candidates are at least 18 years old, can work under pressure, and communicate effectively. Join us for a vibrant work culture and competitive benefits.

Qualifications

• At least 18 years of age.
• Ability to learn menu items and service procedures.
• Ability to take direction and work in a team environment.

Responsibilities

• Deliver food orders to guests quickly and accurately.
• Collaborate with kitchen and waitstaff for efficient service.
• Maintain a clean workstation and dining area.

Skills

Effective communication

Teamwork

Ability to work under pressure

Flexibility with shifts

Job description

Overview

At Matchbox, we are all about bringing people together through delicious food and a vibrant dining experience. As a Food Runner, you will play a vital role in ensuring that our guests have a seamless and enjoyable dining experience. You'll be responsible for delivering our mouthwatering dishes to our guests with speed and precision, while providing exceptional service and creating memorable moments.

Responsibilities

• Exude energy and enthusiasm as you deliver food orders to our guests, ensuring prompt and accurate service.
• Collaborate seamlessly with our kitchen and waitstaff to ensure smooth flow of food delivery and exceptional guest experience.
• Provide attentive and friendly service, going above and beyond to exceed guest expectations.
• Take pride in maintaining a clean and organized workstation and dining area.
• Be knowledgeable about our menu offerings and ingredients, able to answer guest inquiries and make recommendations.
• Act as a brand ambassador, creating a positive and welcoming atmosphere for our guests.

Qualifications

• At least 18 years of age
• Able to communicate effectively in the primary language of the work
• Able to work calmly and effectively under pressure
• Able to work flexible shifts and schedules, inclusive of weekends, and all holidays
• Ability to learn menu items and service procedures.
• Ability to take direction and to work in a team environment.

Physical Requirements

• Ability to stand and walk for extended periods (up to 8+ hours per shift)
• Ability to lift, carry, push, and pull up to 40–50 lbs (e.g., trays, dish racks, furniture)
• Frequent bending, stooping, kneeling, reaching, and twisting
• Manual dexterity to handle dishes, glassware, and cleaning tools safely
• Ability to work in a hot, wet, and noisy environment (kitchen and dining areas)
• Ability to navigate crowded spaces while carrying items safely
• Visual and auditory ability to identify spills, hazards, and guest needs

Who We Are

Matchbox is a leading restaurant brand that has been bringing people together since 2003 with our mouth-watering wood-fired pizzas, mini burgers, and chef-inspired dishes. We are committed to providing a positive experience to every guest, client, and team member. Join Matchbox and be a part of our continued success and vibrant dining culture.

We offer competitive benefits.

Equal Opportunity Employer

We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.