Food Runner - matchbox

Austin Grill LLC; United States; On-site; USD 16,531 - 20,664; Part time

Job summary

Austin Grill LLC is hiring a Food Runner to join our dynamic team. This role involves delivering delicious dishes to guests while ensuring a vibrant dining experience. Candidates should be at least 18 years old, possess effective communication skills, and be able to work under pressure. Join us and be part of an exciting journey in hospitality while maintaining a clean and organized environment. Flexible shifts, including weekends and holidays, are required.

Qualifications

• Must be at least 18 years of age and able to communicate effectively in English.
• Candidates should be able to work flexible shifts including weekends and holidays.
• Ability to learn menu items and procedures is essential.

Responsibilities

• Deliver food orders promptly and accurately to guests.
• Collaborate with kitchen and waitstaff to ensure smooth flow of service.
• Maintain a clean and organized workstation and dining area.

Skills

Effective communication

Ability to work under pressure

Teamwork

Flexibility

Job description

Overview

At Matchbox, we are all about bringing people together through delicious food and a vibrant dining experience. As a Food Runner, you will play a vital role in ensuring that our guests have a seamless and enjoyable dining experience. You'll be responsible for delivering our mouthwatering dishes to our guests with speed and precision, while providing exceptional service and creating memorable moments. Join our team at Matchbox and be part of an exciting journey in the world of hospitality.

Responsibilities

• Exude energy and enthusiasm as you deliver food orders to our guests, ensuring prompt and accurate service.
• Collaborate seamlessly with our kitchen and waitstaff to ensure smooth flow of food delivery and exceptional guest experience.
• Provide attentive and friendly service, going above and beyond to exceed guest expectations.
• Take pride in maintaining a clean and organized workstation and dining area.
• Be knowledgeable about our menu offerings and ingredients, able to answer guest inquiries and make recommendations.
• Act as a brand ambassador, creating a positive and welcoming atmosphere for our guests.

Qualifications

• At least 18 years of age
• Able to communicate effectively in the primary language of the work
• Able to work calmly and effectively under pressure
• Able to work flexible shifts and schedules, inclusive of weekends, and all holidays
• Ability to learn menu items and service procedures.
• Ability to take direction and to work in a team environment.
• Ability to work calmly and effectively under pressure.

Physical Requirements

• Ability to stand and walk for extended periods (up to 8+ hours per shift)
• Ability to lift, carry, push, and pull up to 40–50 lbs (e.g., trays, dish racks, furniture)
• Frequent bending, stooping, kneeling, reaching, and twisting
• Manual dexterity to handle dishes, glassware, and cleaning tools safely
• Ability to work in a hot, wet, and noisy environment (kitchen and dining areas)
• Ability to navigate crowded spaces while carrying items safely
• Visual and auditory ability to identify spills, hazards, and guest needs

We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.